Operations | Monitoring | ITSM | DevOps | Cloud

May 2020

Tips for Modern NOCs - Correlating Incidents to the IT Changes that Caused Them

Every NOC engineer will tell you that the first thing they look for in an outage is “what changed?”. And they are right to look. While every organization is unique, Gartner reports that on average about 80% of IT incidents today are caused by changes in infrastructure and/or software.

The Face of Success: Insights from BigPanda's "IT Ops from Home" Virtual Summit

Close to IT 400 professionals from some of the most prominent enterprises in the retail, financial, technology, pharma and manufacturing industries attended our “Face of IT Ops from Home” virtual conference, enjoying a keynote session featuring Sony Playstation and State Farm Insurance, and three breakout sessions with Ulta Beauty, AWS and BlackRock 3.