Operations | Monitoring | ITSM | DevOps | Cloud

February 2021

Can enterprises move fast without breaking IT?

In one of our recent webinars we discussed a challenge in digital transformation that is top of mind for many IT Ops leaders: how to actually transform with the least amount of pain… No matter how tired people are of the term “digital transformation”, it still represents an imperative strategy for enterprises wishing to survive in today’s dynamic business environment, let alone see growth and increased market value.

Streamlining IT Operations with BigPanda and ServiceNow

Does the following sound familiar? You have a complex, hybrid and dynamic IT stack – with your cloud infrastructure changing by the minute and your container infrastructure changing by the second. Your monitoring and observability tools provide excellent visibility into your infrastructure, your applications and your services, but the dynamic environment in which they operate causes them to generate large volumes of heterogeneous machine data, with thousands of alerts a minute.

Using BigPanda and ServiceNow to prevent and resolve outages

BigPanda augments ServiceNow and helps IT Ops teams work more efficiently in modern IT Stacks, reducing MTTR by 40% or more. By using BigPanda and ServiceNow together, IT Ops teams are provided with real-time service mapping for dynamic infrastructures, can easily reduce and automate ServiceNow ticketing, and are able to surface the root cause changes affecting their continuous delivery.

The unattainable promised land of tool consolidation

It’s on the agenda of almost every CIO, COO and CFO, and sounds like a great idea in general: tool rationalization, often trying to standardize on top of a single vendor. It can reduce costs and provide a streamlined IT Ops process through data consistency, a single pane of glass and a single source of action.