IT Ops Maturity Model - an explainer video
Mateo explains what an IT Ops Maturity Model is, and how you can use it to understand your systems' current state and see where you want them to be.
Our human capacity for ingesting information and acting on it, is constant. As the systems we operate grow more complex, we need to make sure we use technology that presents us with only the relevant information we need, exactly when we need it. In aviation, this lesson was learned long ago, and now IT Ops is catching up.