Operations | Monitoring | ITSM | DevOps | Cloud

January 2023

What are AIOps use cases?

The past decade has seen organizations embrace AI and data analytics at scale. In 2022, IBM found that 35% of organizations have embraced AI—a 4% increase from 2021. The trend of AI adoption will continue to play out in the next several years across virtually every organizational function. At the vanguard of this movement is AIOps, which sees AI used to improve IT operations (ITOps).

[PODCAST] Episode 1 Season 2; How to successfully build and defend your 2023 ITOps budget

It’s that time of year when ITOps leaders quantify their plans in budgets that must compete with other equally hungry groups for limited corporate resources. How can the thankless task of proactively preventing outages and speeding time to resolution win against funding flashier projects? Real-world facts can make that difference. Some of the major topics Nigel and Craig will discuss is how to help organizations successfully build and defend their 2023 ITOps budget for investments in tooling, headcount, and workflow improvements.

CDI's evolution with BigPanda: from partner to customer

CDI’s partnership with BigPanda has catapulted them to the forefront of modern IT operations. Through reselling and implementing BigPanda’s technology for customers, CDI saw the remarkable value of the platform and began to integrate it into their own business. In the process, they’ve become a partner and a customer—leveraging the product to transform their own operations in ways that previously seemed unimaginable.

2022 BigPanda product year in review

The start of a new year often includes reflecting on what you accomplished over the past year and setting new goals for the year ahead. In 2022, BigPanda set big goals to help organizations prevent and resolve IT and service outages through our innovative Incident Intelligence and Automation platform, powered by AIOps. On average, our customers sent us 2.3 billion events and changes per month, with our largest customers by volume sending us approximately 165 million events each.

Gartner IOCS Blog - Lucid Motors Case Study

Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. Sanjay is a visionary ITOps leader, responsible for IT, enterprise systems, global infrastructure, operations and security at Lucid Motors.