Operations | Monitoring | ITSM | DevOps | Cloud

AI is changing network operations (NetOps) from static automation into adaptive, data-driven systems that can summarize incidents, retrieve knowledge, and guide remediation with human oversight. In this talk, Phil Gervasi breaks down what “AI for NetOps” really means in practice, including the difference between classical ML and large language models (LLMs), why data pipelines matter more than model tuning, and how patterns like RAG (retrieval augmented generation), text-to-SQL, and agentic workflows turn raw telemetry into decisions.

Join Rocío, Product Manager of the Forward Deploying Engineering team at PagerDuty, as she demonstrates how the PagerDuty Backstage plugin transforms incident response by bringing critical operational data directly into your developer portal.

Comprehensive software inventory and license management with built-in normalization and reconciliation will help you optimize software spend, maintain compliance, and provide trustworthy data for audits and renewals.

Comprehensive software inventory and license management with built-in normalization and reconciliation will help you optimize software spend, maintain compliance, and provide trustworthy data for audits and renewals.

What does observability look like when you’re responsible for customers at scale? In this episode of Heartbeat Behind the Metrics, Muraleedharan Sadhasivam, Head of Customer Success, talks about his 15-year journey at ManageEngine and the perspective you only get from being close to customers every day. He shares why custom dashboards matter so much, and why AppLogs is a feature he wishes more users explored to complete the MELT story. From querying logs to turning them into alerts and dashboards, he explains how real insights start when data is brought together.

Discover how Site24x7’s Digital Risk Analyzer Reports help you instantly uncover vulnerabilities and assess multi-domain risks. In this quick walkthrough, learn how to view domain health, generate detailed or consolidated reports, schedule automated delivery, and share PDF insights with your team. Perfect for IT admins, DevOps, MSPs, and business leaders who want fast, actionable visibility into their cybersecurity posture.

As we move through 2026, the global conversation around AI is shifting from simple adoption to a deeper focus on true openness and sovereignty. In this session from Civo Navigate India 2025, OpenUK CEO Amanda Brock explores the evolving state of AI openness and shares a significant milestone: India is now the world’s number one open-source contributing community.

This session highlights a major strategic shift where sovereignty has moved from a technical detail to a top boardroom priority. The data reveals that 84% of leaders are concerned about geopolitical threats to their data access. 82% of respondents are ready to reassess their big tech partnerships specifically to regain data control. This shift is further evidenced by the 71% of decision-makers who now place sovereignty at the heart of their tech partner choices moving forward. The era of "sovereign-by-design" infrastructure is here. Are you ready to build for a more resilient future?