Elevate your biz & enhance your automation skills! Get together with the Rundeck by PagerDuty Process Automation crew and learn how automation is leading the way to innovation and fast tracking business for the future!🚀 Hear success automation stories from Diego Infiesta (IT Infrastructure Manager @ Ryanair) & Hans Erasmus (Director @ HBPS Consulting), and dive into the world of open-source automation with James Pickles (Solutions Consultant @ PagerDuty).

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

The last year and a half has seen a massive uptake in using and building with #generativeAI, powered by large language models (LLMs). In this episode, we'll learn more about what it takes to deploy those LLMs into production with efficient and reliable monitoring and maintenance.

Build more resilient systems with Cross-Incident Insights. Jeli helps organizations connect the dots between incidents to identify patterns across tools and teams and surface actionable recommendations for continuous improvement.

PagerDuty Incident Management drives accountability with automated workflows and guided remediation, ensuring clear communication and action at all phases of the incident lifecycle.

What do new requirements to document and disclose security compliance mean for organizations? In this episode, we'll sit down with Andrés Vega, Technical Leader for the Security Technical Advisory Group at the Cloud Native Computing Foundation to hear about what's changed... and what's always been a good idea.

Want to deliver better customer experiences and meet your SLAs? PagerDuty for Customer Service Operations helps organizations connect the right teams at the right time, address urgent tickets, efficiently scale their 24-7 customer support model, and enhance cross-functional collaboration.

Looking for greater innovation velocity, improved operational efficiency, and better customer experiences? Learn how event-driven automation uses AI and ML to power major incident workflows end-to-end.

Not all incidents are created equal. How do you handle major incidents so that they don't spiral into a chaotic mess, incinerating productivity across too many teams? How do you prevent major incidents and learn from the ones you've had? "Major Incident Management" has been a practice for a long time, but as companies depend even more on digital services and revenue channels, while trying to do more with the same or less, something has to change.

How do highly regulated and bureaucratic organizations become more innovative to meet the needs of customers, citizens, and warfighters? We'll hear a perspective from Bryon Kroger on leading transformational change and the power of platforms in some of the most security-sensitive government agencies. Here are some of the resources mentioned in the interview.