Operations | Monitoring | ITSM | DevOps | Cloud

Honeycomb's Innovation Week: Observability for the Agent Era (May 12-14) For Day 1 of Innovation Week, Honeycomb co-founders Christine Yen and Charity Majors will share what it actually takes to understand and debug systems in the agent era, and what the best engineering teams are doing differently. A 3-Day Virtual Event for Teams Building the Future May 12: Get insights on how the best engineering teams are tackling the challenges of the agentic era.

Watch this video to see the re-imagined Canvas in action, where auto-investigation has already ranked your hypotheses before you open the tab, multiplayer agents build on each other's work in real time, and a custom skill encoding your team's own runbook can reprioritize the entire incident before you've had your morning coffee.

Watch this video to see Agent Timeline in action: one conversation ID, one view, every agent invocation, LLM call, tool call, and downstream trace, so you stop stitching tabs together and start finding the failure in seconds.

Watch a full replay of all keynotes on Day 1 of Honeycomb's Innovation Week.

See how Honeycomb uses AI in our built-in assistant, Canvas. Then see how your agent can use Honeycomb with our MCP. Both can get from a vague question to the root cause of a latency spike in a few minutes, and the agent with MCP can even fix it!

Chapters: In this video we take a tour through Honeycomb's Frontend Observability offerings for Web and Mobile. We see how the launchpads can help spot performance errors, how errors that occur in the frontend can be traced all the way to their cause in other backend services easily with the error investigations feature, and how easy it is to find differences between traces across various devices.

Empathy is one of the superpowers of modern teams, especially when building tools that interact with humans. This talk by Kesha Mykhailov tells the story of Fin, Intercom's Customer Support agent, and how they transformed their approach to Fin's.

You can give AI agents everywhere fingers & eyes into your tool or service, by implementing an MCP (Model Context Protocol) server. It’s a great idea! It’s also a new kind of design and engineering. Jessica describes how it’s different from implementing an API or a GUI, and why it’s more exciting than either.

Did you miss Honeycomb's Observability Day San Francisco? Here are some highlights of the day.

Canvas is an AI-guided workspace inside Honeycomb that combines an AI assistant with an interactive notebook for visualizing query results and traces. You can ask a natural language question about your data and Canvas will immediately start exploring your traces, through multiple queries and other tools, to find the right next steps. Instead of having to write each query yourself, Canvas automatically proposes relational queries, comparisons, and visualizations that explain why an SLO fired or what changed after a deploy.