UBS is one of the leaders in the financial sector and one of the early adopters that are levering AI to do things better, cheaper and faster to bring their IT Operations in line with their cloud migration and digital transformation strategy. BigPanda is thrilled to have UBS as a customer and an investor to drive real transformation.
BigPanda’s Agnostic Integrations provides powerful bi-directional integration for enterprise ticketing, service desk and collaboration tools such as chat and incident response, so operators can easily share BigPanda incidents with other users in their ticketing and collaboration tools of choice. With BigPanda, teams can easily automate ticket creation as well as notifications and war room creation in chat tools.
With Unified Analytics from BigPanda, you can create new and highly interactive IT Ops dashboards from complex IT Ops data to gain new insights from KPIs that deliver business value.
Modern IT Ops environments have many moving parts that need to work together well, yet are evolving at different speeds. This gap in maturity creates many problems. In this CTO Perspective, Jason Walker, Chief Customer Officer at BigPanda, discusses why IT Ops teams should prioritize maintaining a common maturity across all their IT operations, and how best to do that.
Our latest Q4 2021 release includes new integrations and self-service APIs that foster deeper collaboration between agile and traditional Ops teams, help them scale together, and accelerate AIOps adoption across their enterprise.
In this video we will show how to set up the sharing of incidents from your BigPanda environments with ticketing, chat, notification and orchestration systems.
In this video we will discuss how to integrate change data with BigPanda to drive change-related root cause analysis. We call this feature Root-Cause Changes.