How BigPanda allows Sony to proactively manage IT incidents

Ben Narramore, Director of Global Operations and Service Management at Playstation, discusses how BigPanda AIOps enables Sony’s Incident Management teams to move from reactive firefighting to proactive investigation. To learn more, watch the full webinar on How Sony expanded AIOps insights to Incident Management teams.

Click here: https://www.bigpanda.io/resource/wb-sony-expanded-aiops-insights/