In-App Wiki - Built-in Knowledge Repository | Turbo360
Turbo360 provides a built-in knowledge repository through Wiki, allowing users to create informative articles. Michael Stephenson walks through this new feature in Turbo360. The in-app Wiki helps create and manage knowledge base information directly within Turbo360, making it easier for support teams to access and share information. Key points covered include: The goal of Wiki is to reduce the number of support tickets escalating to the development team by empowering L1 and L2 support teams with better resources.