Operations | Monitoring | ITSM | DevOps | Cloud

Latest Videos

Handling IT Procurement And Inventory of New Hardware And Software

Software and hardware acquisition is the first stage of the IT asset lifecycle and should be done cost-effectively and organized. To achieve that, you must set in place a well-defined procurement process. With it, you'll have a unified and normalized inventory that lets you know your IT assets in stock and their location, thus providing reliable insights on what you need to purchase and what is vacant or can be relocated.

SOP Example: How to Build an Asset Management SOP

Standard Operating Procedures (SOPs) are a great way to standardize your workflow process and make the end-user experience more cohesive. Here, we decided to provide you with an SOP example for ITAM so that you can streamline your ITAM strategy and monitor your IT assets throughout their lifecycle. An IT Asset Management SOP helps you: See how to create standard operating procedures for your ITAM processes in this video!

Warranty Management: How to Automate Hardware Warranty Checks

Warranty Management systematically administers warranties and maintenance contracts for an organization's hardware assets. This practice is also crucial to hardware maintenance and your IT budget since keeping a constant eye on them will contribute to using them when needed (instead of paying for fixes). Now, checking warranties manually leaves too much room for human error. But once again, automation saves the day.

What is ITAM? The ABC of IT Asset Management

IT Asset Management (ITAM) is the process of planning and managing the entire lifecycle of all IT assets. In other words, it's the framework that allows organizations to keep track of all their software and hardware from acquisition to disposal, ensuring that nothing falls through the cracks and that they don't waste money in the meantime. The primary goal of ITAM is to optimize the value of an organization's IT investments while minimizing the risks associated with their use.

Software Deployment: How to Deploy Software Updates to Keep Your Business Safe

If you manage IT assets in your organization, you probably know that software deployment is non-negotiable. The deployment of software guarantees that all applications and systems are correctly installed across organizations. It lets you install, configure, and update software across multiple devices simultaneously. And on InvGate Insight, you can perform these tasks with scripts.

4 GRC Automation Ideas to Protect Your Organization

Protecting your organization involves several activities under the Governance, Risk, and Compliance (GRC) domain. The framework addresses aspects that go from regulatory requirements to cybersecurity threats. Automation cannot be spared in establishing a robust GRC implementation since it will help you: See how InvGate Insight can help you stay GRC compliant in this video!

Customize Asset Management Dashboards to Monitor IT Assets

Asset Management dashboards are the best way for technicians and administrators to identify and revise important information quickly. They offer a single pane of glass with all the ITAM metrics that need daily monitoring, contributing to an even more proactive Asset Management strategy. On InvGate Insight, you'll find a default panel that displays the CI status. But you'll also be able to create new dashboards tailored to your organization's specific needs.

Speed up Software Compliance Audits With InvGate Insight's New Module

InvGate Insight has a brand new Software Compliance module to help you avoid legal or financial fines and costly downtime and, at the same time, improve their software resource allocation. With it, you can quickly see: In a nutshell, this module leverages data from the contracts logged on your instance and combines it with the reported software usage in your environment. As a result, you can run an internal software audit in seconds to understand if you're in compliance with license agreements or if something needs attention.

Building an Equipment Checkout System With InvGate Insight

Checking out equipment is essential for schools, universities, and other industries that loan assets temporarily on a regular basis. And even though there's dedicated software for this, you can use your ITSM and ITAM tools to check in and out equipment — and thus avoid having to purchase yet another tool. You can see how to build an automated workflow on InvGate Service Desk to forget the headaches of loaning hardware.

Detect Shadow IT And Keep Unauthorized Assets Under Control

Shadow IT refers to systems, software, applications, SaaS services, hardware, or mobile devices used within an organization without the IT department's explicit approval, oversight, support, or knowledge. Initially, it focused on hardware assets, but it has evolved to include SaaS applications (SaaS sprawl). Even though shadow IT has a few benefits, it also poses significant risks to organizations, such as.