Operations | Monitoring | ITSM | DevOps | Cloud

ServiceNow had been sitting in the Judicial Branch of Arizona in Maricopa County for nearly five years, unused, because it was too complex to roll out. Deputy CIO Keith Bluestein explains what changed when his team brought in InvGate instead, starting with asset management going live and compliant in days. "This is where ServiceNow was in 2009. Everybody can use it. It's very easy to use right out of the box.".

New updates are now available across InvGate Service Management and InvGate Asset Management. Watch the video for a quick look at our latest additions, including the new formula step in workflows to perform calculations with built-in operators. We've also added the ability to trigger software deployment plans directly from service management workflows, purchase orders for procurement data, and assigned owners for cloud assets.

Still relying on serial numbers or manual asset lookups? In this video, Matt Beran shows how to generate QR codes for asset management with InvGate Asset Management and how IT teams can use them to simplify asset tracking, inventory management, and mobile access to asset information. Instead of searching through spreadsheets or manually locating asset records, QR codes provide instant access to the information stored in your inventory. Generate labels in bulk, print them, attach them to your devices, and scan them from your phone whenever you need asset details.

New updates are now available across InvGate Service Management and InvGate Asset Management. Watch the video for a quick look at some of our latest additions, including Knowledge Discovery, intelligent CMDB suggestions, and more. We’re also introducing the new AI adoption lifecycle whitepaper and quiz.

--- Still managing vendors through spreadsheets and disconnected supplier fields? In this video, Matt Beran shows how Vendor Management works inside InvGate Asset Management and how IT teams can centralize vendor data, contracts, assets, and procurement visibility in one place. Instead of scattered supplier records across contracts, asset inventories, and finance spreadsheets, InvGate Asset Management turns vendors into first-class records connected directly to your IT operations.

Workflows are a powerful tool for businesses of all sizes – if they are intuitive enough to be used by tech and non-tech-savvy people alike. InvGate's Workflows module reduces the learning curve and technical knowledge required, making it easier than ever for users to understand and effectively build workflows quickly. Plus, it comes with multiple perks: Get ready to automate your whole organization's processes on InvGate Service Management!

ITOps is the engine room of your digital operations — discover how it works and why it matters! IT Operations keeps your business running, but it's often invisible until something breaks. In this video, we explore IT Operations (ITOps): the team and activities responsible for managing your technology infrastructure, supporting users, and maintaining uptime.

IT spending is expected to hit $5 trillion globally this year—and organizations need clarity on where every dollar goes. In this video, we break down IT Financial Management (ITFM): what it is, why it matters, and how it helps businesses make smarter technology investments. This guide will help you build a foundation for financial clarity and accountability.

Your technology setup can either protect your business or leave it exposed. In this video, we break down everything you need to know about IT audits: what they are, why they matter, and how to conduct them effectively. Perfect for IT managers, business owners, compliance officers, and anyone responsible for technology security and efficiency.

Protecting personal data isn’t something you can manage with spreadsheets or manual checks. A GDPR compliance dashboard gives you visibility across all assets that handle personal data, while still letting you act on individual devices and configuration items. In this video, we'll show you how dashboards give teams a clear view of where personal data lives, who can access it, and how requests are handled over time. You’ll also see how health rules, access controls, and reporting come together in a single view that supports better decisions.