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What is Configuration Management? IT Beginners Guide

Configuration Management is the backbone of IT Service Management, providing a clear and reliable map of your IT landscape. It ensures that assets required to deliver services are controlled and that accurate information about them is available when needed. In ITIL 4, it's a crucial part of the Service Management Practice section within the Service Value System.

Meet the InvGate Product, Implementation, and Customer Success Teams

Behind the scenes at InvGate: How we build outstanding ITSM and ITAM solutions Join our team as we explore the philosophy, challenges, and innovations that drive InvGate's approach to IT Asset Management (ITAM), IT Service Management (ITSM) and Enterprise Service Management (ESM). In this exclusive conversation, our experts discuss: How we build solutions for different user types The key challenges in implementing Service Management tools Strategies for continuous innovation and customer success Balancing complexity with user-friendly design.