Operations | Monitoring | ITSM | DevOps | Cloud

Tired of manually creating tickets for recurring IT tasks? With recurrent tickets in Alloy Navigator, you can automate the process and free up your time. This set-and-forget feature ensures your repetitive ITSM tasks stay on track—with due dates set, notifications sent, and progress tracked—effortlessly! Key moments.

A service catalog is the central hub for IT services—an essential tool for every modern organization. It boosts efficiency, improves collaboration, and ensures faster service delivery. In this short video, see how Alloy Navigator's ready-to-use, role-specific service catalog makes IT services easier to request and deliver—saving time for end-users, IT specialists, and managers alike.

A self-service portal is a branded help center where your employees and customers can find solutions, request services, and report issues. Watch this video to see how easy it is to customize your self-service portal with Alloy Navigator—just a few clicks in your browser! Tailor the support portal to reflect your unique brand, add a festive touch for the season, or mix it up—the choice is yours. Key moments.

Alloy Navigator covers all standard ITSM and ITAM processes, and so much more! But if your needs are truly unique, custom fields make the impossible possible. Watch this quick tutorial to discover how to achieve unmatched flexibility and precision with custom fields. Coming soon: A deep dive into customizing form layouts—learn how to arrange tabs, sections, and fields (including custom ones) precisely where you want them. Stay tuned!

Watch this quick video to discover how to use snippets for canned responses, predefined answers, and more! Learn how Alloy Navigator helps save time, enhance efficiency, and ensure consistent, accurate communication across your company. Key moments: Streamline your ITSM/ITAM routines and boost customer satisfaction!

Master the art of data grids in Alloy Navigator! Watch this tutorial video to unlock the secrets of filtering, sorting, and customizing data views in your Navigator, gaining instant insights and making smarter decisions.

Watch this video to get started with AlloyScan, our cloud-based IT asset discovery solution.

Effective communication within Alloy Navigator plays a pivotal role in the smooth functioning of IT operations. It not only ensures that all processes and tasks are executed as per the expected standards but also guarantees that every individual involved is well-informed and aligned with the overarching goals. By prioritizing clear and consistent communication, teams can reduce misunderstandings, prevent potential pitfalls, and foster a collaborative environment.

Alloy Navigator Enterprise Summer 2023 release introduces the preview of the New Experience in data grids. Explore the new possibilities and provide us with your valuable feedback during this preview period!

Notifications on the go with the new Mobile app, integration with 1,500+ applications, a sleek super-charged Web Portal experience, tools to safeguard your data, redesigned preview panes and more.