Operations | Monitoring | ITSM | DevOps | Cloud

My Calendar in Alloy Navigator displays ticket deadlines, approvals, warranty expirations, and your time off—all in one place. With live Outlook sync, your meetings appear alongside everything else, helping you avoid double-booking and plan your day. You can even add your personal Apple or Google calendar for the complete picture! Perfect for IT teams balancing work and life with ease Live sync with Outlook calendar was introduced in the Spring 2025 release of Alloy Navigator, for both Enterprise and Express editions, along with other great features.#AlloyNavigator.

IT changes can be challenging. Hidden risks, costly mistakes. In Alloy Navigator, you’ve got an AI-driven risk analyst that tears through past tickets and mines your knowledge base, delivering risk analysis and tailored recommendations for every change — in seconds. Now everyone on your team has a personal Mentat, a strategic sidekick that turns data into sharp insight. In this short video, we used gpt-4.1-mini for completions and text-embedding-3-large for generating embeddings from OpenAI.

Struggling to manage work tasks, meetings, and personal events across multiple calendars and apps? Sync Alloy Navigator with your corporate Outlook and add your personal Google or Apple calendars to organize both work and life. With Alloy Navigator, you can easily track tickets, IT assets, meetings, appointments—all in one place. Stay organized Avoid conflicts and double-bookings Plan better Keep your schedule under control.

Save your time and sanity with shareable ticket links in Alloy Navigator! Just Shift-click a ticket number and instantly get a quick direct link with the ticket summary, ready to share. No more annoying back-and-forth or endless copy-pasting! It’s super effective, easy, and shows respect to your teammate. Shareable links work everywhere in Alloy Navigator — in change requests, purchase orders, assets... It’s one of our favorite features, and we hope it becomes one of yours too!

AI-suggested solutions in Alloy Navigator surface answers from past tickets and knowledge base articles—fast. No guessing, no digging! Get quick, relevant suggestions based on your team’s real history and keep internal knowledge alive, even when people move on. In this video, we used gpt-4o-mini for completions and text-embedding-3-large for generating embeddings from OpenAI. Works great for IT support teams, help desks, and service desks looking to automate responses, improve resolution times, and make the most of their internal knowledge.

Alloy Navigator’s AI ticket summaries help your IT team get up to speed on any support ticket—so they can resolve issues faster. No more scrolling through endless conversations and ticket updates! AI-powered summaries are available for incidents, problems, change requests, work orders, and service requests. AI ticket summarization and other AI-powered insights were introduced in the Spring 2025 release of Alloy Navigator (Enterprise and Express editions).

Need a better way to manage loaner laptops, shared AV gear, or any other equipment for short- or long-term use? This video shows how Alloy’s ready-to-use equipment check-out system simplifies equipment reservations and checkouts — from request to return. Whether you're supporting a school district, healthcare provider, or government agency, knowing who has what and when it’s due back is essential.

Alloy Navigator Express 2025 is here! Your all-in-one Help Desk & IT Asset solution just got an upgrade. In this video, we’re showcasing the key features: smarter AI, flawless integrations, and a web Admin Center more powerful than ever. See them in action!

See what's inside the new release of Alloy Navigator Enterprise, a leading ITSM/ITAM solution! Packed with smarter AI, seamless integrations, and game-changing new features, all designed to make your IT faster, easier, and more fun. Explore the highlights of Alloy Navigator 2025 Spring before it’s officially released!

Explore AlloyScan—a lightweight, scalable, cloud-based solution for automated IT discovery and network inventory! Gain full visibility into your IT assets, keep your inventory up to date, and get a single, accurate view of your entire IT landscape.