Operations | Monitoring | ITSM | DevOps | Cloud

Catchpoint’s new AI Advisor discovers unknown unknowns to improve your performance monitoring by seeing what you might’ve missed.

Get detailed data on how real users are using your applications in real time with Catchpoint’s Session Replay, with a user’s session replayed like a movie.

Leadership is about more than telling people what to do. It’s about inspiring belief in your vision for the future. Sometimes there’s a delay between the time you share the vision and when the rest of the team “gets it”. The Latency & Leadership series hopes to shorten that lag time by creating a platform for leaders in the tech space to share their ideas, their passion, and their vision.

Introducing Catchpoint’s brand new AI-driven automatic root cause analysis tool! Stack Map Root Cause Analysis AI Insights.

This month, we’re all about those features, baby! From AI-driven automatic root cause analysis; to playing back user RUM sessions like a movie; to discovering unknown unknowns with AI-driven advisors, Catchpoint has what you need to improve your IPM.

An eCommerce platform, a banking app, even a simple user portal depends on a web of APIs, cloud tools, hosting services, and edge networks. Each one introduces another potential point of failure. And when those dependencies break? User experience suffers. Brand trust takes a hit. Millions in revenue are at risk. That’s why leading digital businesses, especially in eCommerce and banking, are expanding visibility beyond the application stack.

Modern digital services rely on complex systems, and chaos can strike at any layer. But the most effective teams don’t wait for failure to learn. They simulate it. By introducing controlled performance degradations, you can stress your systems, test your dependencies, and uncover hidden risks without touching production. In our latest webinar, Catchpoint experts walk through how teams are building resilience through proactive, safe failure testing, and why it’s become a cornerstone of digital reliability.

If you’re monitoring your applications, you’re missing what your customers are actually seeing. Performance issues don’t happen in a vacuum. They happen at the edges, on mobile devices, over congested networks, in last-mile dead zones. Monitoring only works when it’s aligned with reality. And reality starts at the user.

Behind the Dashboard is an ongoing series where we look under the hood of a specific Catchpoint feature. Each episode breaks down the technology itself, what’s challenging about using it for monitoring, and how we removed friction and toil to make it a valuable part of the Catchpoint platform. In this episode Leon, Mursi, and Rahul take a look at Catchpoint’s LLM monitoring capabilities, including ensuring your integrated LLMs are up and performing optimally; as well as knowing if you’re using the most effective (accurate) and economical (cheapest per query) option in your suite.

We talk a lot about the application stack, the code and services you build. However, just as critical is the infrastructure that delivers that code to your users. That’s the Internet Stack: a complex chain of technologies and services, from DNS and BGP to CDNs and ISPs, that every digital experience depends on. It’s separate from your application stack. It’s different for every user, in every geography. And most importantly, it still impacts your users—even if you don’t directly own it.