Resolve's Agents of IT podcast - Ep. 7 - Prasad Watve

From batch scripts to AI coworkers, automation has evolved.

In this episode of Agents of IT, Prasad Watve, Head of Automation Services at Tietoevry Tech Services, shares how IT has moved from manual scripting to agentic AI that learns, acts, and collaborates like part of your team.

Hear how digital FTEs are reshaping service delivery, why Zero Ticket™ IT is closer than ever, and what skills IT leaders need to thrive in the AI era.

Watch to see where automation goes next.

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