Enterprise Management Associates found that major IT service outages are increasing in cost, frequency, and duration, with unplanned downtime costing large enterprises nearly $25,000 per minute, or $1.5 million per hour. When every minute costs $25,000, you can’t afford to waste engineering time on coordination tasks like creating channels, paging experts, typing summaries, and posting updates. An agentic AI-powered incident assistant can eliminate that waste and reduce bridge call costs.