Operations | Monitoring | ITSM | DevOps | Cloud

Latest News

Networking Basics: OSPF Protocol Explained

Open Shortest Path First (OSPF) is a standard routing protocol that’s been used the world over for many years. Supported by practically every routing vendor, as well as the open source community, OSPF is one of the few protocols in the IT industry you can count on being available just about anywhere you might need it. Enterprise networks that outgrow a single site will often use OSPF to interconnect their campuses and wide area networks (WANs).

Introducing SNMP Poller History

Despite everyone’s best efforts, network failures happen. And when downtime means lost productivity, fast troubleshooting becomes an integral part of IT operations. So with the addition of SNMP poller history, Auvik providing users an archive for troubleshooting, analysis, and planning. When it comes to managing network issues, diagnosing the root cause is the first step. And often, there’s a gap between when an incident occurs, and when it’s reported. And herein lies a big problem.

Network Time Synchronization: Why and How It Works

When something goes wrong, you need to look through your log messages and figure out important things like which device saw the problem first. This automatically tells you where to start looking for the root cause. If your clocks aren’t synchronized, it becomes much more difficult to correlate log messages between devices. More generally, you want to know if the similar log messages you’re seeing are related to the same incident or if maybe some of them happened much earlier or later.

How to Dig Deeper on the Network When You Don't Have NetFlow

Bro, I ain’t got flow isn’t only heard at your local hip hop mic night. It’s a gripe from many network administrators who have inherited small environments, networks with lower-end gear, or who are in the trenches dealing with a time-sensitive issue and need to dig deep—now. NetFlow is a Layer 3 protocol that, over time, allows administrators to see how much traffic is being generated, by whom, and where that traffic is going.

Complete Guide: Overcoming IT Automation Challenges

In this article, you will learn about efficient practices in overcoming IT automation challenges. Organizations of all sizes can struggle with implementing and maintaining effective automation processes. While automation promises to streamline operations and boost efficiency, it often introduces unexpected hurdles that can derail even your most well-planned initiatives.

What Are Network Alerts? Alert Management Guide

It’s the middle of the workday and suddenly your IT team starts receiving calls: systems are slow, applications are unresponsive, and productivity grinds to a halt. Before you know it, you’re scrambling to pinpoint the issue and juggling complaints, all while the clock is ticking and downtime costs are piling up. The problem?

3 Minor Network Alerts You Shouldn't Ignore

When you put Auvik on a network for the first time, the software automatically starts monitoring that network for more than 40 potential issues. When Auvik finds an issue, it triggers an alert. Network alerts range in severity from emergency at the top all the way down to informational. As you work with Auvik, you may see a lot of alerts coming your way. It’s obvious you need to deal with the emergency and critical network alerts. But what about the simple warnings and informational alerts?

How I Strategically Tune Auvik Alerts to Reduce Noise and Optimize Monitoring

One of Auvik’s best and most popular features is its alerting capabilities. It allows my MSP—5K Technical Services—to automate device metric tracking, allowing us to monitor the status of our clients’ networks remotely. This is a huge boost in efficiency. However, right after deploying Auvik on a new client site, the volume of alerts can be a bit overwhelming. Auvik is pre-configured to alert on a list of standard metrics at industry best-practice thresholds.

6 Common IT Operational Challenges & Solutions

IT operational challenges are an inherent part of managing modern technology infrastructures. From system downtime to data security concerns, these issues can significantly impact an organization’s efficiency and effectiveness. Addressing these challenges requires a strategic approach that balances immediate needs with long-term operational goals.