You asked and we delivered; you and other customers requested a solution that would integrate alert management into Datto’s Autotask PSA capabilities. We at OnPage are excited to announce that this MSP solution is now a reality.
OnPage, the industry’s leading incident alert management system today announced a new integration with Datto’s world-class IT business management platform. For the first time, managed service providers (MSPs) can take advantage of a unified view between Autotask ticketing and incident alert activities and workflows. The integration leverages the platform’s advanced ticketing capabilities by converting service tickets into intelligent alerts, all under one user interface.