Operations | Monitoring | ITSM | DevOps | Cloud

The Enterprise Automation Platform Driving the Zero-Ticket Future

The surge of interest in artificial intelligence has opened exciting new doors, but many CIOs are finding themselves in the same bind: lots of promising pilots, but very few at-scale results. Intelligent agents can interpret requests, classify tickets, and even recommend fixes, but unless they are connected into broader workflows, these efforts remain isolated experiments.

Subsea Cables Parted in Red Sea Again

This past weekend saw the latest round of submarine cable cuts to impact internet connectivity between Europe and Asia. And once again they took place in the Red Sea, an historic problem area for subsea cables. In this post, I review some of the impacts that we observed in both the loss of transit in affected countries as well as increased latencies between public cloud regions using Kentik’s Cloud Latency Map.

Observability and Monitoring Governance (Part 1 of 4)

In contrast to the many flavors of governance used for IT, such as data governance, audit and compliance, and governance and security, IT monitoring governance lacks a definition in many organizations. This is true even as teams have decades of experience monitoring the health, performance, and availability of applications, infrastructures, networks, and user experience. Good monitoring governance “just sort of happens—naturally, organically.” Not exactly!

Enterprise Cloud Storage Solutions

Enterprise cloud storage solutions require strategic thinking from companies and teams due to the large-scale data that needs to be managed. Aside from managing the storage, other things must also be considered, such as what compliance standards must be met depending on the industry you work in, who has the credentials to access and manage sensitive information, and who will be managing the infrastructure of your cloud.

Custom OpenTelemetry Collectors: Build, Run, and Manage at Scale

I tried thinking back to when the last time I read an actual tutorial that did not include a bunch of em (—) dashes, semicolons, normal dashes, and an unnervingly large quantity of the phrases like “XYZ-thing Alert ” and “Exciting News!”. Well, hold on to your suspenders folks, here we go again. Part 2 is up and it’s a controversial one.

13 Cloud Cost Management Strategies (And How CloudZero Can Help)

Cloud cost management is a big deal right now. For instance, 58% of organizations say their cloud costs are too high, according to our State of Cloud Cost report. Over the last five years, several other studies have shown that controlling cloud spend is a top cloud computing challenge. There’s more. As AI adoption accelerates, a new challenge has emerged: managing the rapidly growing costs of AI in a scalable and intelligent way.

Balancing Innovation and Data Privacy: Best Practices for Blockchain Developers

Blockchain technology holds revolutionary capabilities. Its very emergence was born out of the urgency for decentralized platforms that can offer secure and transparent transactions. When its potential is fully exploited, users can secure sensitive data, personal identities, and seamlessly conduct transactions. However, these core features that make blockchains unique sometimes have to contend with dynamic privacy regulations like GDPR's "Right to Erasure", which can expose the system to data theft and other cyberattacks.

Why the DOT Employment Physical Is Essential for Road Safety

Commercial driving involves long hours, heavy responsibility, and constant focus. Operators of large vehicles carry valuable cargo and also have the safety of other road users in their hands. For this reason, professional drivers are required to meet specific health standards before stepping behind the wheel. These requirements are not arbitrary; they are carefully designed to prevent accidents caused by health-related issues.

AI in Real Estate: Key Insights and Tips Realtors Can Use in 2025

Artificial intelligence is no longer a distant idea. It is now shaping industries, including real estate, where agents face new expectations from clients. The global AI real estate market was valued at approximately US$2.9 billion in 2024 and is projected to reach US$41.5 billion by 2033, with an annual growth rate exceeding 30%.