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pagerduty

The Path to Autonomous Operations: PagerDuty Spring 26 Release

Mar 12, 2026 By Laura Chu In PagerDuty
Shipping velocity has never been faster, but reliability can’t be the trade-off either. For engineering leaders, deploying AI for operations is no longer optional. The question is whether you’ll lead the transformation or fall behind. The hard truth? Organizations can’t keep relying on humans as the first line of defense. Not when the pace of shipping has never been faster. It’s simply not scalable.
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pagerduty

PagerDuty's Slack App Just Got a Whole Lot Better (And We're Just Getting Started)

Feb 25, 2026 By Cristina Dias In PagerDuty
If you’ve been eyeing chat-native incident tools and wondering whether PagerDuty can compete in Slack, this one’s for you. Are you still treating your incident management platform like a glorified pager? It’s time for an update. Over the past months, we’ve been evolving our Slack app from a notification tool into a full incident command center, and we’re coming for the chat-native tools (ahem, incident.io).
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pagerduty

PagerDuty + Guide Integration: Never Schedule an Interview Over an Incident Again

Feb 2, 2026 By Cristina Dias In PagerDuty
For engineering organizations running on PagerDuty, on-call schedules are sacred. When P0 incidents happen, you need your best engineers focused and ready, not getting scheduled to conduct an interview they’ll have to decline. For years, recruiting teams have been playing a manual game of Tetris, cross-referencing on-call rotations against interviewer availability every single time they book a technical screen or panel.
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PagerDuty Appoints Chris Ferro as Chief Legal Officer

PagerDuty Appoints Chris Ferro as Chief Legal Officer

Jan 13, 2026 By PagerDuty In PagerDuty
PagerDuty, Inc. announces that Chris Ferro has joined the company as Chief Legal Officer. Ferro will oversee all legal functions at PagerDuty, including corporate, compliance, employment and product matters, with a focus on advancing business objectives while mitigating legal and regulatory risk.
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pagerduty

What NVIDIA, Okta, and Warner Bros. Discovery Learned About Scaling AI Operations Beyond the Pilot Phase

Dec 22, 2025 By PagerDuty In PagerDuty
One key takeaway from AWS re:Invent 2025 was that a clear gap has emerged between teams still experimenting with AI and those seeing measurable value at scale. In two sessions, PagerDuty customers joined us onstage to explain how they’ve scaled pilots into successful AI operations.
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pagerduty

How Forward-Looking Institutions are Benefiting from Agentic AI

Dec 15, 2025 By Debbie O'Brien In PagerDuty
Today’s higher education institutions operate complex digital ecosystems that were unimaginable a decade ago. Behind every college lies a portal of interconnected systems for registration, financial aid, course management, and campus services. The students using those systems are digital natives who can order food in seconds on their phones or have packages delivered the same day they order them.
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PagerDuty Becomes Newest AWS Software Partner to Earn Resilience Competency

PagerDuty Becomes Newest AWS Software Partner to Earn Resilience Competency

Dec 4, 2025 By PagerDuty In PagerDuty
As enterprise system failures cost businesses an estimated $400 billion annually in lost revenue and productivity, PagerDuty announced it has achieved the Amazon Web Services (AWS) Resilience Services Competency in the software category - becoming one of the first AWS Software Partners to earn the designation. This achievement validates PagerDuty's ability to help enterprises architect, deploy and maintain mission-critical systems that can withstand failures and recover rapidly with minimal business disruption.
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pagerduty

Turning Incidents Into Insight: The Continuous AI Operations Loop Explained

Dec 4, 2025 By David Williams In PagerDuty
Modern systems generate enormous volumes of operational data. Yet, most incident workflows still treat every outage like a one‑off fire drill: an alert fires, responders scramble, the issue is resolved, the status page goes green—and the organization learns almost nothing from the experience. Meanwhile, the same patterns quietly repeat in code releases, logs, traces, and support tickets until they erupt into the next ‘unexpected’ incident.
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pagerduty

AI agents just got smarter thanks to PagerDuty + AWS

Dec 2, 2025 By Hannah Culver In PagerDuty
We are on the ground with AWS and announcing innovations that give customers more powerful AI agents for incident management. These new and improved integrations bring PagerDuty context into the AWS ecosystem for faster resolution and more connected data across the business. And, with our new competency, we take this a step further by codifying these best practices into our joint customers’ day-to-day operations. Announced today, here are some of the highlights.
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