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Synthetic monitoring: The road from 2020 to 2021

With the pandemic and the new challenges it posed, it's safe to say we all felt like 2020 was a tumultuous year. In spite of the losses and hurdles we've faced, the resilience of humankind is helping us adapt and keep moving forward. At Zoho, we've adapted, too, and have switched to working remotely to ensure smooth transaction of our services. With the help of our customers' feedback, we were able to roll out almost all the features we had planned for the year.

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Multi-cloud monitoring: A quick recap

The year 2020 was a tough one and tested the grit and resilience of the human race. Organizations across the globe had to prioritize the safety of employees, customers, and associates. The rapid response to COVID-19 has enabled millions to work remotely because of advanced cloud computing technologies supplied through public cloud services like Amazon Web Services (AWS) and Microsoft Azure.

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APM Insight and Real User Monitoring: Year in review

2020 was a whirlwind of a year that took all of us by surprise. As we transitioned to working from home and virtual meetings, we reorganized our priorities, listened to your feedback and requirements, and worked around the clock to deliver a hassle-free monitoring experience. Here's a quick recap of the features we rolled out last year, and a brief note on our plans for 2021.

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Infrastructure Monitoring: A look back and the way forward

2020 has definitely been new, different, strange, unpredictable, and more. With new normal becoming a buzzword, adapting and surviving through these challenging times has been quite a task. We, at Site24x7, prioritized the safety of our employees, their families, and all our customers and business associates at the outbreak of the coronavirus (COVID-19). At the same time, customer queries and their feature requests were handled to manage the sudden surges in demand for existing and new features.

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Revisiting 2020, the year of the new normal

Compared to other years, 2020 has been a lot different in every single aspect; from how we all interacted to how we operated, everything changed. It was the year where the adjective "unprecedented" was overused. As the world embraced remote work policies, the only thing that remained unchanged was the fact that we operated uninterrupted and our customer support kept churning out replies to customers’ questions. It was business as usual for us.

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VoIP during remote work, and meeting its QoS challenges

Though remote work has been in practice for a decent number of years, the pandemic has made businesses take up the challenge of shifting to a completely remote workforce. All this wouldn't have been possible without high-speed internet access for all employees. Another tool that has made the transition smooth and ensured uninterrupted communication is Voice over Internet Protocol (VoIP).

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Back to work: IT monitoring best practices

Work remains work, regardless of the location. Working remotely has become the new normal, but some organizations have started to return to their office workspaces, albeit with a minimal workforce. Though going back to work may not be as difficult as adapting to remote work instantly, certain operational challenges are unavoidable; for example, monitoring workspace infrastructure is nothing new, but managing different locations simultaneously has yet to become customary.

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10 filter patterns that are helpful for managing your logs

Log files, which are the records of everything that has happened in your server, application, or framework, are generally unfiltered and huge. Going on for pages, these plain text files are packed with tons of information and are the initial go-to place for any troubleshooting. However, the challenge lies in reading, understanding, and interpreting log files, and ultimately pulling out the right piece of information required for analysis.

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Site24x7 Server Monitoring: Your pit stop for capturing the disk monitoring flag

All storage devices, whether on-premises or in the cloud, are used to store or maintain data in a server. To organize files based on usage and perform read/write operations, the disk is divided into separate portions called partitions. A partition can contain the entire disk space or some of it. Disk usage gives the amount of space used by the storage device to read/write an operation.