Operations | Monitoring | ITSM | DevOps | Cloud

ManageEngine Site24x7 monitoring actions are now available within ServiceDesk Plus On Demand

At ManageEngine, we're committed to empowering IT teams with tools that simplify operations and deliver effortless observability for all stakeholders. We're excited to announce the Site24x7 extension for ManageEngine ServiceDesk Plus On Demand now available on the ManageEngine Marketplace. This extension transforms ServiceDesk Plus On Demand from a passive ticketing tool into an active hub for IT infrastructure management.

The ROI of monitoring your Azure environment: Prevent surprises, control costs, boost uptime

Like many cloud providers, Azure offers services that scale with usage. However, unanticipated overutilization of Service Bus, Azure Functions, and SQL databases can incur additional costs. Managing these resources effectively is crucial for keeping the billing framework predictive.

IIS server: Uses, benefits, and challenges

Internet Information Services, commonly referred to as IIS, is Microsoft's web server software. It is built to host websites, applications, and services for Windows systems. If you are considering IIS for hosting your website or applications, let us take you through the basics of IIS, its benefits over the other options available, and the common pitfalls organizations face when they opt for IIS. IIS has evolved a lot since its GA release in 1995.

Microsoft Outlook rolls out stricter email authentication requirements for high-volume senders to enhance security

Microsoft Outlook.com (which includes hotmail.com, live.com, and outlook.com) is implementing new email authentication procedures in an attempt to improve email security and preserve customer confidence. These modifications, which came into effect on May 5, 2025, are intended especially for high-volume senders, or those who send more than 5,000 emails every day.

Cloud quotas: How to make cloud management easy

In the past, a cloud architect's pain point was usually deciding between these two options: To tackle this confusion, major cloud service providers (CSPs) launched quotas (in their own words). To give you examples, here are the different terminologies used by the three major public CSPs: The main ingredient of a well-oiled cloud setup that significantly impacts cloud operations is understanding and managing cloud quotas, also known as service quotas.

Application monitoring for businesses of every size

Can application performance truly influence business outcomes? The numbers say it all. Amazon’s 2024 annual report revealed a staggering $638 billion in revenue—and by its own benchmark, a mere 100 millisecond delay could cost Amazon 1% in sales, equating to a potential $6.38 billion loss. Now imagine the scale of financial impact on organizations worldwide with underperforming applications. Every millisecond counts, and the business case for optimizing performance has never been clearer.

Windows 10 end of life: Strategy for IT teams

As the Windows 10 end of life (EOL) begins on October 14, 2025, you could already be on your toes proactively preparing for the transition to avoid security risks, operational disruptions, and unexpected costs. This blog serves as a comprehensive guide to help businesses navigate the challenges and make the most of the opportunity to upgrade. The date to remember: Windows 10 EOL happens on October 14, 2025.

A complete guide to monitoring cross-platform apps using APM

Cross-platform environments are crucial for businesses aiming to optimize development costs while reaching a broader audience. By leveraging shared codebases and frameworks, organizations can maintain a consistent user experience across platforms without the need for redundant development efforts. They enhance operational efficiency by offering multi-framework support and providing a consistent user experience across platforms.

Why do you need an application monitoring tool?

If you got your hands on a high-performance sports car, would you dare to drive it without a dashboard showing speed, fuel levels, or engine health? Absolutely not! Just as a dashboard helps keep your car running at peak efficiency, an application monitoring tool serves as your app’s digital dashboard, ensuring high performance and preventing unexpected crashes.