ChatGPT is quickly being adopted for optimizing pretty much any vertical. You can write reports, come up with content, analyze data, and even get the tool to write code for you. Gartner predicts that by 2025, the AI market would be worth about $134 billion. Thankfully, many businesses are embracing this technology instead of acting hostile. This is a good thing because there is a multitude of ways in which enterprises can leverage ChatGPT.
Microsoft recently acknowledged a critical vulnerability in the WMI connection affecting the DCOM protocol, which allowed attackers to bypass DCOM server security, elevate their privileges, and gain unauthorized access into the systems.
In today’s world, digital transformation has become crucial for all types and sizes of organizations. It is no longer just a buzzword but a necessary step towards becoming impressive, customer-centric, and productive. This transition involves using technology to change the way people work, leading to improved customer and user experience, streamlined operations, and better business models for optimal outcomes.
As the IT operations environment grows increasingly intricate, businesses are starting to recognize the significance of a flawless customer experience. Customer expectations are getting higher by the day, to the point where organizations cannot afford even a few minutes of downtime or service degradation. To prevent this, they need to avoid outdated methods of operations and prevent downtime-causing issues proactively.
IBM, popularly known as Big Blue, is one of the most recognized brands in the world. And rightfully so, considering their role in many of our technological innovations over the past century. IBM is among the top 5 vendors for servers and storage devices—commanding a major market share for both the products despite their recent shift of focus towards computing innovations like quantum computing. IBM also makes other hardware devices like routers, switches, printers, load balancers, and firewalls.
Five worthy reads is a regular column on five noteworthy items we have discovered while researching trending and timeless topics. This week we are exploring the multi-cloud strategy and why its the next biggest thing in cloud computing. In an age where digital innovations happen at breakneck speed, the cloud has become crucial to every enterprise.
We are delighted to announce that ServiceDesk Plus, our IT service management (ITSM) platform, has received certification for 13 ITIL 4 practices from SERVIEW GmbH, a leading IT management consulting, training and certification firm. SERVIEW is an independent management consultancy that makes solutions comparable and specializes in maximizing the performance of service organizations utilizing world-renowned best management practices.
Given the benefits cloud computing offers such as security, flexibility, better collaboration, and data modernization, organizations of all shapes and sizes have started moving their workload to this technology. With so many organizations using workarounds to gain visibility and control of bandwidth consumption, and with cloud computing letting organizations access and manage the information, the amount of data being generated is also increasing.
Managed service providers (MSPs) play a major part in increasing business continuity and enhancing the productivity of the businesses they cater to. Businesses these days rely on MSPs to take on the responsibility of managing their networks, so they need not spend most of their time on network management tasks like keeping track of network devices, troubleshooting network bottlenecks, etc.
ManageEngine’s flagship ITSM platform, ServiceDesk Plus, has been named a Technology Leader in the latest SPARK Matrix: IT Service Management Tools report. This recognition reaffirms our efforts to make ServiceDesk Plus a capable ITSM platform that helps enterprises manage and deliver IT and business services.
