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Latest Posts

How to Analyze Subscriber Behavior with Kentik

Learn how to analyze subscriber behavior using Kentik. In this post, we focus on the challenges and solutions of identifying and tracking the customers in an IP network while complying with regulations such as GDPR, show how Kentik Custom Dimensions and Data Explorer provide the analysis, and finally touch on how the associated APIs help automate and ease the entire process.

Cloud Observer: Subsea Cable Maintenance Impacts Cloud Connectivity

In this edition of the Cloud Observer, we dig into the impacts of recent submarine cable maintenance on intercontinental cloud connectivity and call for the greater transparency from the submarine cable industry about incidents which cause critical cables to be taken out of service.

Kubecon 2023: Code, Culture, Community, and Kubernetes

Kubecon 2023 was more than just another conference to check off my list. It marked my first chance to work in the booth with my incredible Kentik colleagues. It let me dive deep into the code, community, and culture of Kubernetes. It was a moment when members of an underrepresented group met face-to-face and experienced an event previously not an option.

Alerts Should Work for You, Not the Other Way Around

The entire reason we have monitoring is to understand what users are experiencing with an application. Full stop. If the user experience is impacted, sound the alarm and get people out of bed if necessary. All the other telemetry can be used to understand the details of the impact. But lower-level data points no longer have to be the trigger point for alerts.

Digging into the Optus Outage

Last week a major internet outage took out one of Australia’s biggest telecoms. In a statement out yesterday, Optus blames the hours-long outage, which left millions of Aussies without telephone and internet, on a route leak from a sibling company. In this post, we discuss the outage and how it compares to the historic outage suffered by Canadian telecom Rogers in July 2022.

Analyzing the Traffic Patterns of Broadband Subscriber Behavior

Broadband subscriber behavior analysis is the process of collecting and analyzing data on how broadband subscribers use the internet. This data can be used to gain insights into subscriber needs and preferences, as well as to identify potential problems with the broadband service.