Operations | Monitoring | ITSM | DevOps | Cloud

This major update introduces enhanced analytics and dashboards, expanded AI-powered assistance, and a wide range of usability improvements across the platform. Experience a smarter, more intuitive Alloy Navigator.

Recognized for AI-driven IT service management innovation and impact.

To reduce stockouts, optimize costs, and gain real-time control over inventory across modern business operations.

Сore responsibilities, required skills, tools, KPIs, salary ranges, and career paths in modern IT support teams.

Organizations frequently debate ITAM vs CMDB because both disciplines describe the same environment from different angles. A CMDB gives operational context – how services, applications, and infrastructure relate – so teams can restore service fast and manage risk. ITAM focuses on financial accountability, control, and governance across the asset management lifecycle, from request to retirement. In practice, the strongest ITSM operating models connect both.

To safeguard IT operations during regional disruptions.

The AI-powered documentation search on the Alloy Software docs site has been updated, and it’s noticeably better.

From reactive operations to strategic value: a comprehensive guide to building an ITSM strategy that enables business agility and resilience.

Understand Service Level Agreements (SLAs): Explore types of SLAs between a service provider and a customer. Learn about service levels & service delivery.

AlloyScan enters 2026 with a fully redesigned interface and meaningful enhancements that improve clarity, visibility, and control across your IT environment.