Building on Legacy: How Government Agencies Can Consolidate Tools with Automation
Tool sprawl, further compounded by the inflexibility of legacy tools, poses a major challenge for government IT teams. As agencies work to deliver the digital services their constituents demand, their digital ecosystems have grown to comprise numerous apps, systems and microservices, all specific to the individual IT components of the experience. With disparate tools and systems leading to siloed insights, higher costs, and increased complexity, it’s easy for technical debt to get out of hand.