Operations | Monitoring | ITSM | DevOps | Cloud

How Customers Save Time and Money with Mattermost

First, an introduction. My name is Matt Yonkovit. In September, I joined Mattermost as the head of Customer Success. For the last 13 years, I’ve helped customers succeed using open source software. My goal at Mattermost is to build out a world-class support and success program that enables our customers and community to use Mattermost to revolutionize their business processes and workflow.

451 Research: Mattermost 'Well-Positioned' to Capitalize on Need for Privacy

To protect intellectual property and trade secrets while ensuring compliance, today’s leading organizations are becoming increasingly privacy-conscious. To this end, many companies are moving away from cloud-based SaaS messaging services like Slack and Microsoft Teams to private cloud alternatives like Mattermost. That way, they’re able to maintain complete control over all of their messaging data—instead of letting vendors store that important information on their own servers.

Workstream Collaboration: What It Is & Why You Need It

Workstream collaboration is a new way of working that today’s leading organizations are increasingly adopting to get more done more effectively in less time. More specifically, we define workstream collaboration as follows: Workstream collaboration brings messaging, notifications, files, bots, tools and people together to create a private, persistent and searchable digital workspace that teams can use to do their work in a transparent, effective and efficient manner.

Mattermost Recipe: Handling Incidents with Mattermost and PagerDuty

Here’s the next installment in our Mattermost Recipes series. The goal of these posts is to provide you with solutions to specific problems, as well as a discussion about the details of the solution and some tips about how to customize it to suit your needs perfectly.

The secret to thousands of contributions to the Mattermost open source project

Three years after launching, there are over 1,000 open source projects on GitHub that integrate with Mattermost. Our contributors have also added hundreds of amazing features to Mattermost. We’re reflecting on how we got here—and what we’re doing next to build an even stronger community for our contributors.

On-premises HipChat and Slack alternative (with migration services)

After HipChat’s end-of-life announcement, Mattermost began working with the Atlassian community to develop a migration path to Mattermost as a private cloud alternative to HipChat and Slack. We’re excited to announce a new community of Atlassian partners that can help HipChat customers maintain and expand their productivity by moving to a self-hosted Mattermost solution.