You are at your desk, when all of a sudden there seems to be a hum that is growing louder, your heart starts to pound and you quickly realize that you might be in the midst of another Microsoft outage. You know that right now, Microsoft is your organization‘s core workforce engine and the backbone to ensure productivity - any outage or decrease in service quality can cause widespread productivity declines.
Until recently, work has been thought of as a place you go, rather than a thing you do. While cloud technology has made a ‘digital workplace’ possible, for many businesses, this has been a long-term ambition. But what happens when this changes overnight? Suddenly more people are at home than in the office, and the typical 9-5 model doesn’t apply anymore. This is the reality that businesses the world over had to face head-on a year ago when the pandemic hit.
In an industry where technological evolution is commonplace, it’s easy to get lost in a sea of terminology and acronyms. It’s important to establish a solid foundation of understanding. In the second installment of our ‘Frequently Asked Questions’ series, we tackle issues related to effective monitoring, speed, and performance related to Microsoft 365 services.
Written by Nick Cavalancia, Microsoft Cloud & Datacenter MVP The increase in reliance upon Office 365 as an organization’s digital workspace has led many organizations to measure Office 365 against how well users interact with it rather than if it’s running.
The primary goal of our solutions is to help companies achieve specific business goals; whether that’s maintaining and improving the user experience and overall productivity, gaining valuable insight from enhanced visibility into your organization’s IT infrastructure, developing proactive strategies that mitigate the impact of service interruptions or issues, or all of the above, Martello is proud of the products and services we are able to provide.
Gaining enhanced visibility of your company’s IT infrastructure and developing a proactive strategy to minimize the likelihood and impact of potential issues is necessary to help maintain and improve overall business productivity. By empowering your organization with a Martello solution, you position it for success, no matter where you are in the world. Watch the videos below to learn more about our products and how they can help your business today.
Microsoft Monitoring health and usage information is a critical maintenance task for any site or application, whether it’s running in your on-premises datacenter, hybrid or public cloud environment, or hosted environment. Today’s challenge is that enterprises still require end-to-end monitoring insights of their running (and not running) application workloads, while also knowing that they are losing ground on the physical characteristics of managing their own datacenters.
As an industry-leading provider of the most comprehensive Microsoft 365 monitoring solution, Martello is in a class all its own; our digital experience monitoring solution features key capabilities that help IT teams identify when and where cloud application performance issues are happening and how to best mitigate the impact.
Founded in 1866, the University of New Hampshire (UNH) is a public research university with its main campus spread across 2,600 acres in Durham, New Hampshire. For more than 154 years, UNH has delivered hands-on learning, research, and work experiences that bring together students, faculty, and private and public partners to create life-changing opportunities and innovative solutions across the world.
As with any service in the cloud – particularly Microsoft 365 – it’s difficult to determine where along the path from user to Microsoft service lies the source of a service delivery problem. Without visibility into the entire spectrum of possible root causes – from endpoint to Microsoft cloud service – it’s nearly impossible to respond and potentially remediate the issue.
