This year, our team at Catchpoint put together the IT Monitoring Trends 2021 Report. We focus on seven key trends that will shape year two of our new, unstable normal. The goal: to help you as either a “boots on the ground” engineer or a C-level exec to know what to expect of the year ahead. We also share actionable best practices for how to shape your IT monitoring strategy. Multi-cloud and hybrid-IT management is one of the seven trends.

Sumo Logic is a cloud-based log management and analytics service that leverages machine-generated big data to deliver real-time IT insights. We’re excited to share that you can now easily integrate Catchpoint and Sumo Logic, giving you a number of fantastic benefits. The integration involves pushing data from Catchpoint to Sumo Logic using Webhooks and then query the data to build visualizations. Why do we use Webhooks?

IT professionals are now adapting to remote environments and learning to manage a distributed, homebound workforce. In recent conversations with IT pros, many have cited that connectivity/VPN and home network issues are their top challenges but they lack the visibility to diagnose and troubleshoot these problems. Catchpoint for employee experience monitoring gives IT teams what they need: visibility from remote users’ devices to any business-critical application across any network.

On one of our monthly check-in calls, the Director of Infrastructure and Operations at one of our largest customers, was telling me how the one big problem he was still trying to solve is optimizing their OPEX or at least make it more predictable. He cited a popular Content Delivery Network (CDN) that they spend millions with as an example. The company had launched a new service and he spoke about how the CDN cost had quadrupled.

The principles of network security didn’t change overnight, but our abrupt transition to a remote workforce dismantled traditional concepts of how we secure our network. Offices were designed for people to access their resources on-site or through a few well-defined locations; security took the form of inline firewalls, web gateways, and VPNs that were routed through a datacenter or other resource hub.

Catchpoint makes parenting a saner sport! OK, that’s not the usual use case. But much as I know it sounds crazy, I used Endpoint Monitoring to explain to my 11-year-old gamer that I’m totally innocent. The reason she is having gaming lag and lost connections is not because of her parents’ poor home Wi-Fi or her old PC – and she doesn’t just have to take my word for it. Here, let me explain.

The shift to remote was an unprecedented challenge for most enterprises and businesses. IT operations had to ramp up quickly to maintain processes and workflows. Monitoring tools play a crucial role in enabling ITOps to do everything they need to analyze and resolve incidents quickly.