Operations | Monitoring | ITSM | DevOps | Cloud

Getting MTTR to zero: the failed promise of observability

There’s an old cliche about sales and jobs to be done - no one wants to buy a drill, they need a hole… actually, they want a home with pictures on the wall. To get to that beautifully designed home, they will buy a drill, make holes for brackets that can support their various artwork and family photos, and progress toward their dream home experience. Similarly, no one wants to buy observability software. They want their mean time to resolve (MTTR) issues to be zero.

Monitoring Netdata Restarts: A Journey to a Reliable and High-Performance Solution

For a tool like Netdata, monitoring crashes and abnormal events extends far beyond bug fixing—it’s essential for identifying edge cases, preventing regressions, and delivering the most dependable observability experience possible. With millions of daily downloads, each event provides a vital signal for maintaining the integrity of our systems.

Implementing DevOps practices in front-end development

CI/CD is an approach to software development that combines continuous integration (CI) and continuous delivery (CD). CI/CD makes developing apps faster, safer, and more efficient. In front-end development, CI/CD becomes even more valuable as developers frequently test, build, and deploy applications. Automating this process reduces the need for developers to manually carry out these tasks, boosting efficiency and reliability.

What is Digital Customer Experience? Create a Great Online Experience

Customer expectations are higher than ever for a great online experience. A seamless, intuitive, and personalized experience across every digital interaction is expected, whether browsing a website, engaging with a mobile app, or having their questions answered by customer support. A successful digital customer experience isn’t just a competitive advantage; it’s essential for building brand loyalty and driving business success.

Secure Your Sign-Ins with AppSignal's Single Sign-On

Managing team access to your organization's AppSignal account just got easier. We're excited to introduce our new Security Assertion Markup Language (SAML) Single Sign-On (SSO) Business Add-On — a secure solution designed to integrate effortlessly with your existing identity provider. This powerful feature streamlines login processes and enhances secure access management across your organization, making single sign-on a breeze.

Top tips: 5 potential use cases of 6G networks

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we’ll look at five areas where 6G technology will spawn rapid digital transformation. We’re a lucky generation—at least in the sense that we’re living on the precipice of entering the futuristic world we’ve seen in movies and TV shows.

How to Optimize Your Business Processes for Success

A business's backbone is its ability to streamline operations and provide consistent value to customers - without these essentials, success is simply out of reach. After ironing out many of the wrinkles in their workflow, companies should be ready to take off - but surprisingly, they're still grounded by barriers that choke their growth and throttle their ambition. Inefficiencies in daily operations, lack of clear communication, and subpar systems can lead to costly mistakes and a direct hit to your bottom line.

Is Cardano a good buy in 2025?

Cardano is a smart blockchain founded by Charles Hoskinson - one of Ethereum's co-founders, with ADA as its native crypto used for transactions. This project stands out from the rest in the market through its slow, research-driven approach to development. All upgrades to the blockchain go through a rigorous peer-review process that the project's development team conducts, involving internal software engineers as well as external university partners.

Enhancing Workplace Safety in IT Operations: The Role of First Aid Training

Workplace safety is a crucial consideration in every industry, including IT operations. While IT environments may not have the same physical risks as construction sites or manufacturing plants, they still present hazards that can lead to medical emergencies. From ergonomic injuries to electrical accidents and sudden health crises, IT professionals must be prepared to handle emergencies effectively. One of the best ways to ensure workplace preparedness is through proper first aid training.