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If you have large(r) customers, there is a point where they ask you for service-level agreements, or short SLAs. These are customer contracts defining different aspects of your service and what you guarantee for them. One common agreement is around availability, or, colloquially speaking, uptime. Your contract might state, and I am not a lawyer, that you guarantee that your service (or core parts of it) is available 99.99% of the time of a given period, mostly per month, quarter, or year.

Who could have predicted that 2023 would see such a huge leap forward in Artificial Intelligence (AI)? That this was going to be the year industries decided that, this is the decade, we would solve AI. From the earliest research as far back as the 1940s, we’ve all been holding our breath, wondering when AI will live up to the expectations painted by science fiction writers and futurists. With the arrival of ChatGPT from OpenAI, we’ve been catapulted into the next generation.

Large Language Models (LLMs) are advanced artificial intelligence models designed to comprehend and generate human-like language. With millions or even billions of [parameters, these models, like GPT-3, excel in natural language processing, understanding context, and generating coherent and contextually relevant text across various applications.

Table of contents This is the seventh part of our 12-day Advent of Monitoring series. In this series, Checkly's engineers will share practical monitoring tips from their own experience. At Checkly, we manage various scheduled jobs, some of which play a crucial role in our application's functionality, and others exist to support different teams within Checkly.

Despite the siren song of AI in the keynotes, visitors were far more focused on solving real-world problems. These are the issues that have plagued IT practitioners for years, if not decades: troubleshooting and validating performance and availability of their applications, services, and infrastructure.