Operations | Monitoring | ITSM | DevOps | Cloud

Initial Considerations for an ITSM Evaluation

The start of a new year brings the familiar sentiments of “New Year, New Me!” or in 2021’s case, “New Year, New Perspective.” Ushering in a new year provides an outlet for personal reflection but it’s also a time for organizations to review and establish their business objectives. As the new year kicks off, perhaps one of your organizational goals is to invest in a new IT Service Management (ITSM) solution.

Scaling Up and Out With the Orion Platform

SolarWinds Orion Platform products are designed with flexibility in mind to cover networks of all shapes and sizes. Whether you’re monitoring a large datacenter or hundreds of small retail locations, we’ll talk through the different options for the most efficient coverage of your environment. We’ll also showcase a few of the features from recent releases benefitting everyone but are particularly useful when monitoring large environments.

SolarWinds Service Desk Integration With the Orion Platform

IT service management plays a critical role in IT operations. It is the primary center for communication between end users and everything IT does to keep the business running efficiently. In this session, learn how to connect Service Desk to Orion monitoring, helping IT react to and resolve infrastructure issues faster. We’ll cover the types of alerts that should trigger Service Desk incidents, discovering asset data from the Orion® Platform, and how to leverage Service Desk automation to expedite resolutions.

Cloud and On-Premises Database Monitoring Best Practices

SolarWinds product experts present a visual overview of cloud and on-premises database monitoring best practices using SolarWinds Database Performance Analyzer (DPA) and Database Performance Monitor (DPM). They will cover high-level monitoring in DPA by looking at correlation tabs, such as resources, virtualization, and blocking, and will demonstrate how to create example alerts that can look at this data.

How to Build Modern Dashboards in the Orion Platform

The Orion Platform has a new modern dashboarding framework. This data-driven dashboard framework provides greater level of flexibility over how data is displayed. It includes a grid-based layout, new widgets types, and drag-and-drop placement with full vertical and horizontal widget scaling. SolarWinds Senior Technical Trainer Cheryl Nomanson takes you through a detailed setup and configuration including how to add multiple Key Performance Indicators (KPIs).

Taking an API-First Approach to Network Management

Application programming interfaces (APIs) allow applications to communicate, interoperate, and share information with one another. APIs have been mainstays at companies like Google, Salesforce, and other smaller but innovative organizations for decades. Now, they’re also common in the public sector, with a wide range of agencies actively using hundreds of APIs.