Operations | Monitoring | ITSM | DevOps | Cloud

Scaling Up and Out With the Orion Platform

SolarWinds Orion Platform products are designed with flexibility in mind to cover networks of all shapes and sizes. Whether you’re monitoring a large datacenter or hundreds of small retail locations, we’ll talk through the different options for the most efficient coverage of your environment. We’ll also showcase a few of the features from recent releases benefitting everyone but are particularly useful when monitoring large environments.

SolarWinds Service Desk Integration With the Orion Platform

IT service management plays a critical role in IT operations. It is the primary center for communication between end users and everything IT does to keep the business running efficiently. In this session, learn how to connect Service Desk to Orion monitoring, helping IT react to and resolve infrastructure issues faster. We’ll cover the types of alerts that should trigger Service Desk incidents, discovering asset data from the Orion® Platform, and how to leverage Service Desk automation to expedite resolutions.

Secure by Design | Our Plan for a Safer SolarWinds and Customer Community

Companies must change the way they operate to combat increasingly sophisticated cyberattacks across ever-expanding attack surfaces. What we learn from one attack can help us protect against the next. Because the next attack is always on the horizon. What should you do to raise your defenses? SolarWinds President and CEO Sudhakar Ramakrishna and cybersecurity expert and Krebs Stamos Group Founding Partner Alex Stamos discuss our plan for a safer SolarWinds and customer community – grounded in principles you can follow to secure your enterprise.

5 Best Log Analyzer Tools for IIS Web Servers

An Internet Information Services (IIS) web server is a secure and advanced web server running on the Windows operating system. It’s used for hosting websites, applications, and services and sharing information with users over the internet or intranet. IIS web servers generate a massive amount of raw and unfiltered logs every day.

7 Tips to Improve End-User Experience

Nowadays, organizations can’t afford to ship software with a terrible end-user experience. Doing so is begging for your current customers to become former customers, since the competition is just a few clicks away. In today’s post, we’ll give you seven practical tips you can adopt right away to improve the end-user experience of your sites and apps so your customers remain your customers.

What Is ITSM (IT Service Management)?

For many businesses, one of their ultimate goals is to provide excellent services to their customers. But what about the employees facilitating the customer experience? Today’s employees are more reliant than ever on technology to help them do their jobs effectively, which in turn enables them to better serve external customers. And let’s face it, employees are customers, too. How can companies provide a positive employee experience with the technology they use daily?

5 Best Log Analyzer Tools for IIS Web Servers

An Internet Information Services (IIS) web server is a secure and advanced web server running on the Windows operating system. It’s used for hosting websites, applications, and services and sharing information with users over the internet or intranet. IIS web servers generate a massive amount of raw and unfiltered logs every day.

Anything But Soft: The Tech Skills You'll Need For 2021

Recently, I was asked to comment on “…what skills IT practitioners should plan to learn or improve as we head into 2021.” While a few of those thoughts appeared online I wanted to provide a bit more detail and context here. Before digging in, you should know I’ll answer this question twice. The second answer will be the IT-centric one everyone expects to hear. But the first answer is, in my opinion, more honest, accurate, and relevant.

Top Windows Server Parameters to Monitor

The server operating system (OS) is dominated by two companies. Red Hat, the first one, dominates the open-source server market. While Windows, the second one, dominates the closed-source market. According to a 2018 study by T4, Microsoft controls 47.8% of the industry share, whereas Red Hat controls only 33.9% of the market. The remaining 18.3% is controlled by alternative server OSs. Windows server monitoring has become a hot topic.

How Emerging Technologies Influence State Government Staffing Needs

Emerging technologies impact many areas of an organization, but their impact on staffing is often overlooked. It would be ideal for public sector organizations, and state governments, in particular, to be able to adopt new technologies and hire the appropriate staff quickly and easily to optimize operations. State government managers face barriers such as a lack of budget, limited resources, minimal training, and unclear priorities—impeding speedy adoption.