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The latest News and Information on Service Center Operations Manager and related technologies.

Getting started with Checkly dashboards

Checkly is a modern reliability platform that combines testing, monitoring and observability in one place. Its integration with Playwright and languages such as TypeScript means that developers can write tests using tools they are familiar with and then run them in Checkly. Its Monitoring as Code philosophy also means that Checkly tests can be incorporated into CI/CD pipelines.

SmartAssist and SQL Analytics - AI-powered querying

SQL Analytics has always been one of my favourite SquaredUp features. That's not just because I can use raw SQL to achieve complex data transformations. The fact that I can run SQL queries over data from all sorts of sources — not just relational databases, gives incredible power and flexibility. The great news is that SQL Analytics now ships with our AI-driven SmartAssist technology.

Notes from the Field: Keyboard mapping issues with IGEL Linux endpoints on Windows Server 2025 VDAs

New Windows Server versions often introduce subtle behavioral changes that only surface when interacting with different endpoint types. In mixed environments where both Windows and Linux-based endpoints are used, these differences can become more apparent. The following case highlights an issue encountered when using IGEL Linux thin clients against Windows Server 2025 VDAs, where keyboard input behaved differently compared to Windows endpoints.