Help Desk Automation: How-to And Why
What approaches exist, and how to use automation to benefit the overall business processes.
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The latest News and Information on Asset Management, Device Management and related technologies.
How DEX and ITAM Transform IT from Reactive to Proactive
Monday: the CEO complains their laptop is slow. Tuesday: the billing software stops working. Thursday: the sales team misses a crucial meeting because Microsoft Teams crashes. This cycle of “fighting fires” is, for many IT departments, the “norm.” It’s a reactive state, where the team’s value is measured by the speed of its response to problems, not by its ability to prevent them. According to Leandro Silva, CEO of Almaden, there is a better path.
How to use policies and conditions like a ninja
A policy is a collection of conditions, actions, and various settings, such as patch management and antivirus configurations, which can be collectively applied to a group of devices that are managed by that policy. In this stream, Field CTO Jeff Hunter, will share best practices for using policies and conditions in the NinjaOne Platform.
Addressing Critical Zero-Day Vulnerabilities in Microsoft Systems #shorts #patch
Recent findings reveal two major zero-day vulnerabilities, including a third-party CVE, with two Microsoft CVEs rated 7.8 on the CVSS scale being actively targeted. Microsoft has responded by removing a risky fax modem driver and urging users to update their operating systems to mitigate these threats. This marks the final security update for Windows 10, prompting users to consider upgrading to Windows 11 or applying further mitigations.
Vulnerability Prioritization: The Complete Guide
With thousands of vulnerabilities discovered every year, not all pose the same risk. Some can cripple critical systems, while others have little real-world impact. The key is knowing which threats to act on first. Vulnerability prioritization helps security teams cut through the noise, focus on what truly matters and build resilience against critical attacks.
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ITAM and DEX: The New Era of IT Asset Management Is Shaping the Future of Business
IT asset management is no longer just about keeping inventory. In today's world, where digital is the new workplace, ITAM (IT Asset Management) has become a strategic pillar for companies seeking efficiency, security, and compliance. More than managing hardware and software, this new generation of ITAM is directly connected to the Digital Employee Experience (DEX), positioning IT as a true competitive advantage.
How to Choose the Right Network Monitoring Tool for Your IT Team - Complete Guide
Every IT team faces the same challenge — finding a network monitoring tool that offers clarity, not complexity. That’s where Infraon NMS steps in. In this video, we show how Infraon NMS helps IT teams move beyond alert fatigue and fragmented dashboards with a single, unified platform built for modern IT environments.
Find Any Setting in Seconds #admin #search
Find any admin setting instantly! With Smart Search, locate where to manage users and roles, set branding, tweak specific workflows, or adjust any other setting in your Alloy Navigator -- in seconds. Perfect for admins who want full control right from their browser and love speed. Admin Search and other great features arrived in the Fall 2025 release of Alloy Navigator, for both Enterprise and Express editions.
Why Choose an Inventory Management Software with a Mobile App and Barcodes?
Inventory management is at the heart of every organization’s operations. Yet many companies still rely on Excel files or manual processes to track their equipment, tools, or materials. These outdated methods often lead to errors, losses, and a lack of visibility. Today, inventory management software with a mobile app and barcode system allows you to centralize and automate asset management while making operations faster and more reliable.