Operations | Monitoring | ITSM | DevOps | Cloud

March 2022

What's New: Updates to On-Call Management, Incident Response, Event Intelligence, Process Automation, and More!

We’re excited to announce a new set of updates and enhancements to PagerDuty’s Digital Operations Platform. Recent updates from the product team include On-Call Management and Incident Response, Process Automation, to PagerDuty Community & Advocacy Events. New capabilities enable users and customers to resolve incidents faster, do the following, and more.

PagerDuty: Event Intelligence for AIOps - Demo!

Noisy alerts and manual remediation can be things of the past. In this vidoe, learn about how your team can leverage Event Intelligence, a powerful AIOps solution from PagerDuty that helps teams harness machine learning to reduce alert noise, create context for faster resolution, and remove toil by automating repetitive tasks.

Five Considerations for Choosing Self-Managed Automation vs. SaaS Automation

Sometimes heritage is better than new. Some people favor Coca-Cola Classic over New Coke, and heirloom tomatoes over regular tomatoes. Some Luddites might say the same thing about cloud computing. “I won’t put my (app/data) in the cloud! It will be more (secure | reliable | cheaper) if I run it myself in my own data center.”

PagerDuty Runbook Automation Joins the PagerDuty Process Automation Portfolio

Spring is blooming here at PagerDuty, and so is our automation product line. We’re thrilled to share some exciting product announcements. First, we’ve officially rebranded our automation product line, Rundeck®, as PagerDuty® Process Automation. Fundamentally, everyone who buys Rundeck becomes a PagerDuty customer, so we decided to make it less confusing.

Closing the Gap: Deploying Automation the Right Way

Automation in the enterprise is nothing new. Engineers have been working with automation tools and frameworks for decades. From configuration management tools, to continuous integration and delivery pipelines to cloud formation, you name it—automation is part of the fabric of nearly any technology use case in the business landscape. If the previous statement is true, then why does automation still seem to pair with so much manual work?

Mastering Digital Operations Across the Enterprise

I’m excited to announce that today, PagerDuty is taking our automation capabilities to new scale and scope as we enter into a definitive agreement to acquire Catalytic. With their technology and talented team we accelerate the delivery of enterprise-wide process automation that manages no-code workflows across the business, broadly applicable to any workflow, for any employee.