Operations | Monitoring | ITSM | DevOps | Cloud

September 2022

Digital experiences - Our second nature

I wanted to take a moment to reflect upon a significant milestone and celebration on September 20, 2022, in which I had the honor and privilege of representing our Sumo community to ring the Nasdaq bell to commence trading. It was a meaningful and emotional moment for me personally because it represented how far we’ve come to build a company, culture and community to enable and accelerate digital transformation for companies around the world.

How Acquia helps customers deliver "moments that matter" with observability

Acquia is the open source digital experience company that empowers the world’s most ambitious brands to embrace innovation and create customer moments that matter. In this session, Acquia shares its journey to observability, moving from a fragmented and siloed state of monitoring to a sustainable model for observability. Learn how Acquia worked with Sumo Logic to improve the user and developer experience by

Monitoring 10,000 clouds with Hashicorp

While there are many advantages to cloud computing, the cloud is crazy complex. Organizations need to be able to see exactly what’s happening in a variety of cloud environments in real-time, to get a clear picture of the health and operational status of relevant cloud-based components and devices. In this fireside chat, learn how HashiCorp puts Sumo Logic at the center of its security monitoring strategy to help monitor and secure thousands of public and hybrid cloud environments for its customers.

A fresh perspective: Rethinking TCO and expanding visibility to fuel growth

Over the past nine years, Freshworks has experienced record growth using Sumo Logic to ensure a reliable experience for its SaaS customers. Through continuous optimizations, the SRE team has improved their Total Cost of Ownership (TCO) and gained better visibility and insights into the logging patterns of their applications. Developers investigate issues more quickly using features like Live Tail, Anomaly Detection and Time Comparison, maximizing service reliability. Learn how Freshworks is doubling down on Sumo Logic to achieve full-stack visibility.

Improve your application monitoring by reducing overhead of managing and updating alert rules

Just about every organization today relies on key applications running on complex multi-cloud environments to transact business and enable users to work. It is critical to ensure that those applications are running optimally. A solid monitoring and alerting system is required to know when an issue needs attention. But having a robust monitoring system is not enough.

How to get maximum value from Service Level Objectives (SLOs)

A reliable digital customer experience is critical to the success of digital-first businesses. Each minute of downtime can result in the loss of revenue, unsatisfied customers, and damage to reputation. However, as your uptime gets closer to 100%, it gets exponentially harder to improve and often comes at the cost of speed of innovation. A good balance between innovation (i.e., new feature releases) and maintaining an acceptable level of reliability is key to success in the digital world.

How to drive better decision-making with reliability management

Almost every organization is going through digital transformation. According to IDC, direct digital transformation investment is growing globally at a compound annual growth rate of 15.5% and is expected to approach $6.8 trillion by 2023. Customers quickly embrace the benefits of a customer experience reshaped by technology. However, they have little patience when that technology doesn’t work as expected.

New capabilities: Sumo Logic expands Real User Monitoring (RUM)

Monitoring the digital experience of users is a must-have these days. Ensuring the end clients are satisfied is difficult though. People are not keen to provide feedback; they just change the vendor without explanation. It is, therefore, crucial to build enough observability into a front-end application (a web page or a mobile UI) so it can tell the story of how well the user perceived the interaction within the application.

Simplify infrastructure and reduce costs with VPC Flow Logs ingest via Amazon Kinesis Data Firehose into Sumo Logic

Sumo Logic is proud to announce that, in collaboration with AWS, we now fully support Virtual Private Cloud (VPC) Flow Logs ingestion via Amazon Kinesis Data Firehose. Customers can now simplify log delivery to Sumo Logic which is natively integrated with Kinesis Data Firehose. You can also simplify your toolchains for aggregating, transforming and enriching VPC Flow Logs using Kinesis Data Firehose.