Operations | Monitoring | ITSM | DevOps | Cloud

February 2023

S1E1: Maximize service uptime with efficient incident management workflows - Masterclass 2023

In this episode of Masterclass 2023, we'll cover how IT service management teams can utilize ServiceDesk Plus to quickly handle incidents and streamline the incident resolution process in a hybrid work setting. You'll learn how ServiceDesk Plus can enhance the effectiveness of incident management practice through collaboration, dynamic template creation, automation, and more. Useful resources Follow us on social.

S1E1: Maximize service uptime with efficient incident management workflows [Cloud]

In this episode of Masterclass 2023, we'll cover how IT service management teams can utilize ServiceDesk Plus Cloud to quickly handle incidents and streamline the incident resolution process in a hybrid work setting. You'll learn how ServiceDesk Plus Cloud can enhance the effectiveness of incident management practice through collaboration, dynamic template creation, automation, and more.

6 common issues and how to tackle them with Kubernetes monitoring tools

Kubernetes, one of the most popular container management systems, automates the work necessary for deploying and scaling a containerized application by managing a large number of interdependent microservices. Additionally, it allows for the migration and deployment of containerized applications across different platforms in a multi-cloud environment.

Everything you need to know about hardware monitoring!

Today’s hybrid network environments have a balance of both distributed networks and implementations of modern technology. But they are not short of one core component: servers. Maintaining server availability and health has always been a necessity when it comes to network management. Preserving network uptime comes down to monitoring and managing the factors contributing to network downtime. One such factor that has a high potential to cause performance anomalies is hardware.

5 key functions you need for your Kubernetes monitoring tool

As an open-source container management system, the Kubernetes (commonly referred to as K8s) platform’s constant growth warrants an intricate cluster network, making it challenging to gain system-wide visibility. Even a tiny disruption within the network could collapse the entire operation, resulting in the failure of dependent applications. Businesses that rely on such containerized applications may experience a huge impact in revenue.

6 new features coming to ManageEngine CloudSpend in 2023

CloudSpend: Cloud cost management With the rising popularity of a hybrid cloud strategy, businesses need to keep their spending in check. To provide high availability for its data, more organizations have started to adopt a multi-cloud strategy, and they have choices for cloud platforms. AWS and Azure accounted for the lion’s share of the market in 2022. With their expertise in providing IaaS, this has also often resulted in disparate deployments with respect to cost estimation and control.

Australian Community Media optimizes network performance with ManageEngine NetFlow Analyzer

Australian Media Company (ACM) is an Australian media company responsible for over 160 regional publications. Hector Camejo, The organization's IT Administrator, talks about how ManageEngine NetFlow Analyzer provides holistic insight into their complex network environment.

Free ITSM e-book: Service management strategies from 10 ITSM experts and leaders | Sophie Danby

This e-book presents a compilation of service management strategies for the next three years from 10 ITSM experts to help IT leaders stay up to date with industry standards. The e-book also highlights the need to align ITSM strategies with business needs to meet post-pandemic demand.

Streamline user lifecycle management with ADManager Plus' orchestration

Orchestration in an IT environment refers to the coordinated management of workflows, applications, and systems, with the primary goal to optimize business performance by streamlining processes. Using orchestration, IT administrators can automate, from a single console, a series of tasks to run at a defined time or interval. This includes automating IT tasks like provisioning of user accounts, as well as managing databases, incidents, applications, and cloud resources.

5 things to keep in mind when planning your IT budget

Successful budgeting plays a crucial role in helping organizations face economic downturns, business seasonality, and growth. However, strategizing an efficient IT budget for the financial year can be a herculean task, usually comprised of months of planning and revisal. The secret to an accurate budget lies not in standard templates, but in customizing the IT budget to your organization's unique usage and business requirements.