Operations | Monitoring | ITSM | DevOps | Cloud

November 2022

More Apps, More Problems: Is Your IT Team Suffering from Software Sprawl?

What is software sprawl, and why is it impacting more organizations than ever? Find out the top causes and how IT teams can regain control. In an effort to support evolving workforces and new technology, more organizations have recently implemented additional operational tools. These new tools often have a specialized purpose or were added to make processes more efficient. In most cases, however, it’s simply resulted in more management responsibility being added to an already stressed IT team.

November Product Updates: Mac / Linux Patching, Ticketing Enhancements

In November, NinjaOne continued to release updates at a rapid pace, with 5 releases and hotfixes delivering new functionality and greater stability to Ninja users. 5.3.7, this month's largest release, including major new functionality for patch management and ticketing. Please Note: 5.3.7 is currently available in OC and CA instances, with EU and NA instance updates coming soon.

NinjaOne wins 3 categories at the SDC Awards in London!

The SDC Awards focus on recognizing and rewarding success in the products and services that are the foundation for digital transformation! At the awards evening in London on November 24th 2022, NinjaOne were voted winners in 3 categories: Intelligent Automation Project of the Year (with customer We are Focus), Data Security/Compliance Project of the Year (with customer We are Focus), Excellence in Service Award for their MSP offering.

Microsoft Azure Pros & Cons: Active Directory

Active directory (AD) can be an essential component of an IT infrastructure. In fact, active directory is used by about 90% of Global Fortune 1000 companies. AD is a directory service that’s provided by Microsoft and runs on Windows servers. What makes Azure AD unique is that it’s a specific Microsoft product. Azure AD is not the only directory solution available, so how do you know if it will fit your business’s IT needs?

A Guide to Managing Hardware & Software Assets

Every IT asset provides value for a business. IT asset management (ITAM) allows businesses to maximize the value that is received from each asset, thus saving money, time, and other resources. Vision networks announced that an ITAM program helps businesses save around 30% per asset within the first year of implementing the system. Explore the world of ITAM by learning more about hardware and software asset management.

Why Patch Management is Important for MSPs

Patch management has become an essential part of IT and a critical part of ensuring an enterprise’s safety and efficiency. Why are these seemingly trivial updates so important? In short, because companies without an effective patch management solution are at a massively increased risk of cyberattack. There are other reasons why patching hardware and software is important.

How to Sell Managed Services: Proven Tips

Many entrepreneurs hang their shingle without putting much thought into sales. They find out further down the road that sales is the heart of enterprise, and that it demands just as much preparation and planning as any other aspect of business. More often than not, an MSP who doesn’t plan ahead finds a great deal of difficulty growing once their referral business has inevitably run dry.

Why is Mobile Device Management (MDM) Important?

Today, almost every IT department or MSP uses some form of mobile technology. Even though smartphones, laptops, tablets, and other mobile endpoints are incredibly useful for an organization, they can be difficult to manage. TechFunnel’s article on mobile devices in the workplace announces that one laptop is stolen every 53 seconds, while 7 million smartphones are lost every year.

Secure Backup Strategies for 2022

Hard drive crash. Ransomware. Equipment failure. Accidental deletion. Theft. There are plenty of reasons why end users want to have a secure and up-to-date backup of their most important files. And there are just as many approaches to backup and recovery as there are reasons to want it in place. In this article, we’ll discuss practical strategies and best practices for backing up important data, including consumer-level options and how to get the most from an enterprise-grade backup solution.

MSP Sales Process Guide: Steps & Examples for 2023

Looking to launch or improve your MSP sales process for 2023? This guide covers examples and tips that will give you a massive jumpstart. On the face of it, now is a great time to be an MSP. The MSP market continues to grow every year — it’s expected to expand at a compound annual growth rate (CAGR) of 13.4% from 2022 to 2030 according to Grand View Research. That means plenty of new business and sales opportunities, right? Maybe. But for who?

Endpoint Security Management Definition & Examples

From harmful malware attacks to data breaches, there are many problems that will arise if you don’t manage your endpoints. As a matter of fact, a report on endpoint security by Expert Insights states, “68% of organizations have experienced one or more endpoint attacks that successfully compromised data and/or their IT infrastructure.” Protect your organization from threats by learning more about and implementing endpoint security management.

SpiceWorld 2022: It was good to be back

Ah SpiceWorld. One of NinjaOne’s favorite conferences – and a personal favorite of mine. So after two years of the show being virtual, we were thrilled to learn that SpiceWorld would be back in-person this year (with a virtual element too). We couldn’t wait to see everyone in person again! Conversations with customers in the NinjaOne booth Now that the show is over, I didn’t want to miss the opportunity to showcase what Ninja was up to and highlight the great work of our team.