Operations | Monitoring | ITSM | DevOps | Cloud

Alert noise is reaching an all-time high in IT organizations. The volume of these alerts from disparate tools and technologies has reached a point where they are greatly undermining the ability of IT organizations to properly manage, secure and optimize services and applications for users and customers. DEJ’s recent study on AIOps found that organizations currently spend $1.27 million annually on avoidable incident escalations that result from non-contextual and non-actionable alerts.

The movies are filthy with examples of artificial intelligence. Some, like the first Terminator, are evil. Some, like the Star Wars droids, work for the good guys. And so many of them are flatly iconic—Blade Runner (both of them), 2001: A Space Odyssey, War Games, Westworld (the movie and the HBO series), Matrix[i] … the list keeps going and going. We aren’t at the point yet when we can get R2 to talk the Millennium Falcon—or the data center—and find out what’s wrong.

When it comes to “business as usual,” the workflow of IT teams today likely looks quite different than it did even a few months ago. Because of this, being able to adapt and put new safeguards in place that ensure uninterrupted business operations is more important than ever. In fact, it’s a necessity.

“Welcome to Tomorrowland.” That’s how Moogsoft Chairman and CEO Phil Tee kicked off the launch event of Moogsoft Express, the next-generation AIOps and observability solution built from the ground up for DevOps and SRE teams. The reference to a better future is fitting. With its arrival, Moogsoft Express helps these teams maintain visibility and control over increasingly complex CI/CD pipelines, so they can detect issues earlier, fix them faster and prevent outages.

In this final installment of this blog series, we’ll discuss the importance of monitoring your observability data. Collecting and analyzing your metrics, logs, and traces in real-time is incredibly important and will provide you with the cues, signals, and insights you need to build your service assurance strategy. Only when applied with AIOps will you achieve true operational scale and automation.