Operations | Monitoring | ITSM | DevOps | Cloud

During the 2025 National Day Rally, Singapore’s Prime Minister Lawrence Wong announced a renewed commitment to empower Singaporean workers with AI and transform the nature of jobs as Singapore takes steps to adopt AI in business processes. He referenced an AI-powered orthopantomogram (OPG) scanner that flags dental conditions when analyzing X-rays, reducing the time taken for assessment from 15–20 minutes to 15–20 seconds.

The least exciting part of an operations or SRE role is often the manual, repetitive task of generating reports. It’s the Monday morning scramble to summarize weekly infrastructure health for the team, or the end-of-quarter push to build a capacity planning document. This is boilerplate work that pulls you away from critical engineering tasks. We believe that if a process is repeatable, it should be automated. That’s why we’re introducing Scheduled AI Investigations and Insights.

The software development landscape has fundamentally shifted. Teams are shipping more value faster than ever, leveraging AI to generate code at unprecedented speed. But with this velocity comes equally dramatic complexity — small teams now face challenges that once belonged only to large organizations, while large organizations grapple with codebases that strain human comprehension. This complexity isn’t a bug — it’s a productivity opportunity to embrace.

Agentic AI is the next evolution in network management, moving beyond simple automation to intelligent systems that can reason, plan, and act autonomously. Justin Ryburn, Kentik Field CTO, highlights how this shift automates expertise, enables proactive problem-solving, and empowers human engineers for strategic innovation.

We’re excited to announce that we are starting a phased rollout of Rovo Chat in Bitbucket Cloud today! It will be available to 100% of users by September 30th, 2025. To check if it’s available on your account, look for the Rovo Chat button in your top navigation. Rovo is Atlassian’s AI-powered teammate that helps you find what matters, learn faster, and take action right in your workflow.

We are thrilled to announce that the Cortex Model Context Protocol (MCP) is now available in the Devin marketplace. This integration connects the world’s first AI software engineer with the real-time context of your entire engineering ecosystem, as managed and measured by Cortex. The rise of AI software engineers like Devin fundamentally changes how organizations tackle their biggest technical challenges.

Artificial intelligence is everywhere: in keynotes, press releases, product announcements, and quarterly roadmaps. From help desk chatbots to predictive analytics, AI is being positioned as the silver bullet for almost every IT challenge. But under the surface, most IT leaders are asking a much more practical question: What’s actually real?