A Service Level Agreement (SLA) is a document that details the expected level of service guaranteed by a vendor or product. This document generally sets out metrics such as uptime expectations and any payoffs if these levels are not met. For example, if a provider advertises an uptime of 99.9% and exceeds 43 minutes and 50 seconds of service downtime, technically the SLA has been breached and the customer may be entitled to some type of remuneration depending on the agreement.

On the way to perfecting its services, Pandora FMS launches one of the most advanced and complete solutions in its history as monitoring software: Monitoring as a Service (MaaS). As we all know by now, Pandora FMS is a software for network monitoring that, among many other possibilities, allows visually monitoring the status and performance of several parameters from different operating systems (servers, applications, hardware systems, firewalls, proxies, databases, web servers, routers…).

Welcome back to the incredible and majestic Pandora FMS blog. In today’s post, we are going to deal with an event belonging to the month of October, that depressing month in which we become aware of fall, it is colder and someone keeps cutting short our daylight hours. If April is the month of flowers and November the month of the male mustache for testicular cancer, October is the Cybersecurity Awareness Month.

In the middle of the information century, who has not surfed the Internet or used a computer, be it a desktop or a laptop? But do you really know what a computer is and what it is made of? and what about the Internet? It is important to know at least the most superficial layer of something as important as computer systems and networks, and therefore, we are going to talk about the key concepts of these two topics.

A set of computers and/or computer equipment connected to each other, and that can exchange data and information, all of those make up a network. The Internet is the network of networks.