Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty Copilot | Generative AI for PagerDuty Operations Cloud

Nov 27, 2023 By PagerDuty In PagerDuty
Introducing PagerDuty Copilot: Your GenAI assistant for critical operations work. For scaling your teams. For sustaining customer experiences. For moving business forward – faster. Work more efficiently. Protect more revenue. Build greater operational resilience. PagerDuty Copilot is the AI assistant operations teams trust to help them manage business-impacting issues in seconds, not hours. From event to resolution, PagerDuty Copilot’s automations help you resolve issues faster, reduce risk, and control costs.
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IAG Relies on PagerDuty Operations Cloud for Sustainable Growth

Nov 20, 2023 By PagerDuty In PagerDuty
Part of the International Airlines Group (IAG), IAG Loyalty operates the loyalty programs for IAG’s airlines—British Airways, Iberia, Vueling and Aer Lingus—and 125+ global brand partners in travel, retail, and financial services. With the PagerDuty Operations Cloud, IAG Loyalty has built a framework that allows engineers to build products and services in a fast and safe way. This has laid the foundation for sustainable growth as a company. Hear more in this video from Colin Lewis, Head of Core Engineering at IAG Loyalty and James Headon, Cloud Operations Manager at IAG Loyalty.
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From Chaos to Actionable Insights with PagerDuty Integrations and Automation

Nov 14, 2023 By Tiago Barbosa In PagerDuty

It’s 2023. In today’s world, every company and individual, regardless of their industry, relies on software to increase productivity. Our users expect our technology to be available and reliable at all times. If your software serves businesses within a single country during regular working hours, they expect it to be available throughout that time. Easy, right?

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7 Habits of Successful Generative AI Adopters

Nov 13, 2023 By Dormain Drewitz In PagerDuty

Generative AI is forecasted to have a massive impact on the economy. These headlines are driving software teams to rapidly consider how they can incorporate generative AI into their software, or risk falling behind in a sea-change of disruption. But in the froth of a disruptive technology, there’s also high risk of wasted investment and lost customer trust.

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The Unplanned Show E20: LLM Observability w/Charity Majors & James Governor

Nov 10, 2023 By PagerDuty In PagerDuty
Large language models (LLMs) are foundational to generative AI capabilities, but present new challenges from an observability perspective. Hear from observability thought leader and CTO/co-founder of Honeycomb, Charity Majors, and developer-focused analyst and co-founder of Redmonk, James Governor in this discussion about LLM observebility as more organizations are building business critical features on LLMs.
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