Operations | Monitoring | ITSM | DevOps | Cloud

SolarWinds

Security Starts With People, Unfortunately.

One of the findings of our investigations pointed to a compromised account as a possible cause of the cyberoperation. While I was reading the results, I thought, “That could have been me. In fact, it could have been any of our employees,” and I began asking myself what I as an individual could do to increase the security of the company I’m working for. Let’s face it, most of the risk is produced by us humans and our behavior.

Application Performance Management 101

To stay alive and growing, tech organizations are always on the hunt for ways to increase the quality and stability of their applications and services. Doing so is essential if they want to prevent their customers from becoming their competitors’ customers, after all. This post is all about a specific process organizations can—and should—use to increase the availability and performance of their offerings and delight their customers: application performance management (APM).

Hybrid IT and Virtualized Workloads Preparing for a Shift to Microsoft Azure

Though government agencies continue to move to the cloud to accelerate their digital transformation plans, the majority have embraced a hybrid IT environment. This mix of on-premises and cloud implementations highlights the need for comprehensive, full-stack visibility across the entire hybrid IT environment. Without a broad view, agencies may not be able to see their cloud environment as clearly as they see what’s in the data center.

Using Dokku On DigitalOcean

Dokku can be a cost-effective, convenient way to deploy apps to DigitalOcean. SolarWinds® Papertrail™ can make monitoring the logs of those apps simple and frustration-free. Combine these two technologies and you have an effective deployment process and log management system. Let’s look at Dokku first. Dokku is an open-source platform-as-a-service (PaaS). If you’re familiar with Heroku, you can consider Dokku a private Heroku that you manage.

A DBA's Habits for Success: CMMI (Part One)

Finding the perfect flow for your business can take time and patience. Like almost anything else in life, a business must go through stages of maturity before it reaches its final form and only requires regular maintenance. In this five-part series, we’ll dive into Capability Maturity Model Integration (CMMI) and what phases businesses and their DBAs must go through to successfully manage IT as a business.

Securing Azure SQL Database, Part 3: Service Endpoints

In previous installments of my “Securing Azure SQL Database” series, I covered Azure SQL Database firewall rules and private endpoints—the first of which is a way to help reduce the public exposure of your database endpoint and the second being a means to remove all public access if necessary. Each option has unique benefits, and some scenarios might call for a mix of the two options.

Optimizing Load Times on Apache Web Server on Digital Ocean With SolarWinds Pingdom

Introduction We all want the fastest application possible for our customers. At the same time, we’re under pressure to continuously add new features. These new features add complexity, which makes our application heavier, which in turn slows our applications down. So, how do we add new features, yet keep the performance of our application high?

3 WFH Struggles Service Desk and Remote Support Software Help Solve

It looks as though remote work will be a part of our lives for at least the foreseeable future. Even with some offices reopening their doors, don’t be surprised to see a change in work policies and a more open mind for a hybrid work structure. With this shift in our workplace reality, many organizations will be reliant on a service desk with integrated remote support software to address some of their biggest and most common struggles while working remotely.

Using AI and Automation to Enrich the Employee Service Experience

Artificial intelligence (AI) continues to take its place in the tech field. From virtual assistants to software capable of self-remediation, AI enhances everyday user experiences and increases the use of IT automation solutions in the workplace. Most of the tech workforce welcomes AI with open arms and understands the advances smart technology can bring and how it can improve business objectives.