Operations | Monitoring | ITSM | DevOps | Cloud

SolarWinds Papertrail Event Viewer Upgrade

If you’ve visited the SolarWinds® Papertrail™ event viewer this week, you may have noticed it’s roomier. There’s less scrolling needed and more of the log line appears on the screen. You may be wondering what changed. Based on suggestions from user feedback, we streamlined the navigation and tucked it into the top bar. This change lets the logs message fill the entire screen width and lets you see more of the log message, with less scrolling.

Boosting Orion Platform Performance With New Maps, Syslog/Trap Engines - SolarWinds Lab #82 (Part 1)

Want to learn a couple of easy ways to increase performance of your SolarWinds Orion Platform? Of course you do! In this networking-focused part one of our year-end performance series, Senior Network Performance Monitor (NPM) Product Manager Jason Carrier joins Head Geeks Patrick Hubbard and Sascha Giese to reveal how to free up CPU resources, load web views faster, and spend less time managing settings.

SolarWinds Introduces N-central 12.2-Providing Users with Deeper Network Monitoring, Increased Security Measures, and Enhanced Automation Capabilities

As the IT environments grow to be more and more complex, so must the software that supports IT professionals. The new features in N-central 12.2 will meet the needs of managed services providers - deepening the company's commitment to arming technology professionals with the powerful software they need to solve today's IT management challenges.

How to Monitor Changes to Hardware and Software Configurations

Server configuration changes are a major cause of application outages and performance issues. Changes having the greatest impact often are the simplest. Memory pulled from one server to boost another server’s performance can leave the lingering applications starved. Adding new software can automatically update configurations and cause another application to become inoperable. Having visibility into when these types of changes occur is critical to resolving application availability and performance, fast. Learn how to achieve this visibility with SolarWinds® Server Configuration Monitor.

SolarWinds Continues to Drive Customer Success Through Growth of its Learning Portal, the MSP Institute

DURHAM, North Carolina - November 21 2019 - SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced its MSP Institute, an online learning portal designed to provide training through business, sales, marketing, and technical courses, continues to develop and drive customer success.

Secret Keys to the Password Kingdom

Building trust with customers is a must for MSPs. And because of the unique nature of MSPs, it’s not always easy. Your customers aren’t simply giving you administrative access to a few admin accounts—they’re sharing secrets which must be securely managed across all the systems, apps, and users you manage for them. Passwords, SSH keys, licenses, cloud infrastructure logins, and SaaS portal accounts are just the beginning. To solve issues quickly, your technicians can’t waste time locating the credentials needed to resolve issues and make users happy.

Super-Size Your Log Searches

At SolarWinds® Papertrail™, we know that when you’re combing through lines and lines of long event messages, every pixel matters. That’s why in the new Papertrail event viewer, we introduced the ability to hide the application chrome. Hiding the application chrome, or ‘presentation mode,’ removes the header and navigation menus and maximizes your screen real estate. So far the feedback on this new option has been great.

Account Takeover IS Your Problem

Phishing and malware are scary enough, but the number-one tactic used by bad actors to get access to and take over accounts is something different: using compromised credentials. Why? Because it’s so easy. Data breaches happen almost constantly, and credentials get leaked. At the same time, people are prone to reuse the same few passwords across all their accounts. These two facts spell trouble, as it’s almost impossible for an IT professional to know if working credentials to their company email or CRM are floating around the dark web. Almost impossible that is, until now.