Operations | Monitoring | ITSM | DevOps | Cloud

RapidSpike

(Third) Party Planning: Be careful who you invite!

From a customer’s point of view, your website’s digital experience is one of the most important investments you can make for them. They are your revenue stream, your fiercest critic and the reason you exist. One great way you can improve your digital experience is by using third-party providers. Many of these providers will help you win more business, provide cool features, gather better data and much more.

Ensure Customer Happiness with these 5 Powerful Test Actions

Our fully managed Selenium testing platform allows you to continuously check your website to ensure it’s working as expected. Not just the fact that it’s online, but that your customers can perform tasks such as registering or adding products to the basket. We use real browsers, such as the latest versions of Chrome and Firefox and test from 18 global testing locations.

Fantastic Data Breaches and How to Prevent Them Event

Named in the top 10 world’s most dangerous people alongside Trump & Putin, we are all under attack from Magecart. They attack websites, digital platforms & e-commerce 3rd party supply chains to steal our data, selling it to the highest bidder on the dark web. Our aim is to increase awareness on Magecart attacks, therefore we’ve created an event for Leeds Digital Festival.

Real user monitoring: Who wants to monitor the average experience?

One of my biggest issues with the display of performance data in digital experience monitoring is using the “average” as the main value. Averages are of course useful in certain scenarios but when it comes to real user interactions on your website, averages are really unreliable.