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6 lessons from Cloudflare's June 2022 outage

On June 21, 2022, the US-based global content delivery network (CDN) provider and security company Cloudflare suffered an outage at 6:27 UTC that lasted until 7:42. The outage was caused by a network configuration error that affected 19 of Cloudflare's data center locations — Amsterdam, Atlanta, Ashburn, Chicago, Frankfurt, London, Los Angeles, Madrid, Manchester, Miami, Milan, Mumbai, Newark, Osaka, São Paulo, San Jose, Singapore, Sydney, Tokyo.

What is an incident, how to handle it, and tips for good incident management

Customer retention is critical. Studies show that acquiring a new customer is five to 25 times more expensive than retaining an existing one. On top of this, a marginal increase in customer retention can yield increases in revenue up to 95%. Customers spend a lot of time interacting with businesses online and their user experience can have a major impact on how they view a company. One bad user experience can send a customer into the arms of a company's competitor.

The ultimate logging series: Logging using PHP functions

In part one of our PHP logging blog series, we discussed what logging is and covered the basics of creating logs in PHP applications using the PHP system logger. While the PHP system logger automatically records critical events like errors in code-execution, a more customized logging setup can be achieved using PHP functions. For part two, let's look at the basics of creating custom error logs by calling PHP functions.

All you need to know about SSL certificate expiration

With copious amounts of data getting added across online platforms, safeguarding data and ensuring a secure environment are concerns among business entities. To offer a secure and reliable service, you need to identify loopholes, implement preventive measures to thwart attacks, and ensure customer data privacy. You need a valid Secure Sockets Layer (SSL) certificate to secure your online presence.

How can Guidance Report for AWS help you make data-driven business decisions?

The world is moving into a post-covid era and a cloud boom is on the horizon. Businesses require a higher return on ROI for every penny invested in a cloud service like AWS. To accomplish this, Site24x7 provides a personalized cloud assistant to attain the most out of your cloud investment. Site24x7's Guidance Report for AWS helps you adopt industry best practices in AWS and make informed decisions.

The ultimate logging series: Using the PHP system logger

Logging is essential to application development. Logs provide exhaustive, robust information that is useful for tracking all the changes made to an application's code. PHP logs help you track the performance of the method calls within your application, the occurrence of a particular event, and the errors in your application. With proper PHP logging techniques, you can track and optimize an application's performance.

3 key benefits that prove OpenTelemetry is the future of APM

Application performance monitoring (APM) solutions were designed to catch anomalies in an application or website's backend and provide meaningful insights to rectify issues in real time. Lately, though, APM solution providers have been left playing catch-up to be more inclusive of newly emerging technologies and the operational challenges they bring. OpenTelemetry (OTel) simplifies the issues caused by the demands of modern applications.

How to install a Site24x7 APM Insight Java agent in Tomcat Server 6.x and above on Linux?

This video walks you through the steps for installing the Site24x7 APM Insight Java agent on an Apache Tomcat server. With the #Site24x7 #APM Insight Java agent installed, you can monitor your entire application, track every transaction that occurs, discover transaction errors, and optimize transactions before your end users are impacted.

5 features that help you power up AWS observability

Before we take a deep dive into the ways to achieve observability, it is important to understand what observability is and how it is achieved. Frequently, observability is confused with monitoring. Observability provides end-to-end visibility into a system’s internal health by using the data it generates: logs, traces, and metrics. In a multi-cloud environment, observability enables you to detect and resolve anomalies.