Operations | Monitoring | ITSM | DevOps | Cloud

Incident management fundamentals still apply, even as hybrid cloud and Kubernetes reshape incidents. Garrett Douglas joins LogicMonitor's Coffee and Context on why one failure floods ITOps with alerts and fuels alert fatigue. The bottleneck is incident context: knowing which alerts matter for incident response. Forrester's report Incident Management Has Outgrown Its Playbook frames context as the new competitive advantage.

SCC replaced fragmented tooling, including Nagios, with unified observability the whole team can use. The session covers proactive monitoring, SLA protection, and serving more customers without adding headcount per account. It's made for MSP leaders exploring AIOps for MSPs and observability for MSPs.

Internet performance monitoring (IPM) gives IT leaders, operations teams, and network engineers visibility into the ISPs, carriers, and SaaS services their business depends on but doesn't control. In this LogicMonitor and Catchpoint webinar, Callum Brown (presales, EMEA, LogicMonitor) and Brandon Dunlap (solution engineering, Catchpoint, a LogicMonitor company) show how to operationalize IPM, moving from visibility to control.

Autonomous IT is the focus of this LogicMonitor fireside chat with CMO Brooke Cunningham and CPO Garth Fort, built for enterprise IT leaders, IT operations, and observability and AIOps teams. Brooke and Garth break down the 2026 Observability and AI Outlook for IT Leaders report, based on a survey of 100+ VP-level IT leaders who own observability budgets across North America, EMEA, and Asia Pacific.

AI incident response just got faster. Watch how LogicMonitor Edwin AI brings investigation, root cause analysis, and action directly into Slack for ITOps, SRE, DevOps, NOC, and incident response teams. When an incident hits, responders juggle monitoring tools, ITSM systems, dashboards, and documentation to find what they need. Edwin AI brings that context into Slack, so your team can investigate, decide, and act in one place.

Discover how LogicMonitor and IBM, alongside Edwin AI, are transforming modern IT operations. In this panel discussion, Garth Fort (Chief Product Officer at LogicMonitor) and industry experts break down how businesses are moving past basic observability to embrace self-healing automation and autonomous IT across complex hybrid environments.