There’s an old adage that says happy employees equals happy customers. Reputable magazines like Forbes, Harvard Business Review, and Entrepreneur have dedicated significant brainpower to dissecting this concept, and customer success leaders acknowledge its truth. Just as in business, a little “self care” in IT will go a long way.

Over the past few months, LogicMonitor released a number of enhancements to the LM Envision platform across all of our solutions. We’re excited to share some of these new capabilities with you. We’ll begin by looking at a few recent innovations within LM Envision, LogicMonitor’s unified monitoring platform.

We asked Chris Kline, the Head of Cloud Sales at LogicMonitor, to discuss the challenges he sees customers facing with infrastructure monitoring, their changing expectations, the big disruptors in the industry, and how LogicMonitor addresses these modern monitoring needs.

TrustRadius announced their 2023 Top Rated awards on May 10, 2023, and for the third year in a row, LogicMonitor earned multiple Top Rated awards across eight categories.

Automation has been a bit of a buzzword in the IT community in the last few years. Companies around the world are looking for ways to scale and automate routine tasks so they can focus on more strategic initiatives. But “automation” is a word that can cover a lot of workflows and can mean something different to every team. What do we mean when we talk about automation here at LogicMonitor?

We recently introduced the LogicMonitor Exporter which is now a part of OpenTelelemetry Collector Contrib distro. This allows you to bring your collector for streaming telemetry data from your environment to LM Envision, LogicMonitor’s hybrid and multi-cloud monitoring platform. LogicMonitor associates the exported logs and traces from a single OpenTelemetry collector to simplify your application’s operations and troubleshoot issues.

The continued adoption of Kubernetes, a leading container orchestration platform, increases the demand to monitor these complex environments accurately and efficiently. Maintaining optimal performance and ensuring quick issue resolution are vital aspects of efficient Kubernetes management.

Depending on your business, MTTR stands for mean time to repair or mean time to recovery – but it can also mean resolution, resolve, or restore. No matter how you define it, the basic measurement is the same: it’s the time it takes from when something goes down to when it is back and fully functional. This includes everything from finding the problem to fixing it. For ITOps teams, keeping MTTR to an absolute minimum is crucial.

G2’s Spring 2023 Reports were announced March 30, 2023, with LogicMonitor grabbing several number-one spots and Leader rankings. This recognition is based on the responses of real users featured in the G2 review form. “Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, Chief Product Officer at G2.

Remember being a carefree kid? Laying down in a field on a warm spring day, gazing up at the sky, and imagining shapes in the clouds. Maybe you saw a lion or an elephant dancing across the sky. You felt grounded and safe, enjoying the breeze while listening to cheers from the football game in the distance. But could you see the rain forming on the horizon threatening to distort your animal shapes and send the football team running for cover?