Operations | Monitoring | ITSM | DevOps | Cloud

Service Request Automation - Fulfil Cloud Requests The Easy Way

Service Request Automation – Fulfil Cloud Requests The Easy Way The typical Service Desk model consists of 1st line support contemplating how a call should be answered, and then passing it to 2nd and 3rd line to fulfil the requirement. In the new world of Cloud and AI Ops, there is a more streamlined; efficient and autonomous process.